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For one in two online shoppers, customer reviews play a key role in their purchasing decision - for 16 to 29-year-olds, the figure is as high as two thirds, according to a Bitkom study from 2020. But what if customers prefer to express their satisfaction with silence instead of stars? In this article, we reveal

With JTL-Wawi 1.6, we are reaching a new milestone in the history of our ERP system. Therefore, I would like to give you a small preview of some of the new features in today's developer diary. They all promise more ease of use to make your daily work with JTL-Wawi even more pleasant. But just

With JTL Vouchers, we are making the colorful world of vouchers available for three JTL products at once: In JTL-Wawi, JTL-Shop and JTL-POS, you can now sell, redeem and manage both digital vouchers and printed voucher cards. As a user of a third-party system, you can also integrate JTL Vouchers via a REST API. In

Shopping on the go with your smartphone - in theory, this is practical and convenient. In practice, long loading times and poor usability often rob customers of their nerves and eCommerce retailers of sales. To save you from making the biggest mistakes when it comes to mobile online stores, in this article we get to

JTL-Shop 5 is now just over half a year old - reason enough for us to follow up with version 5.1. The update represents the tuning for our 5 model. Instead of directly adding new functions to our latest version, we have made a lot more fine-tuning to offer you a more rounded sales experience.

Germany documents a leading position when it comes to returns. Uncomplicated and free of charge - that's what customers are used to. This is why online retailers have to meet high expectations when it comes to returns in order to survive on the market. Returns as part of customer satisfaction16.3 percent of parcels delivered are

JTL at any place, at any time and with any device. With JTL-Wawi Cloud, this is no longer a problem! Thanks to our new operating mode, you can now use our software "without borders" and with IT managed by professionals. You can find out everything you need to know about JTL-Wawi Cloud in this blog

Fulfillment opens up considerable growth potential for online retailers and reduces costs - but it also entails risks. This is because the legal issues surrounding the topic are complex. To give you an overview of the legal pitfalls, lawyer and eCommerce expert Yvonne Bachmann from Händlerbund answers the most important questions about fulfillment in today's

"We want you!" - as a new colleague at JTL. Corona has helped eCommerce to grow even faster, which we can clearly feel: our requirement for creative minds, experienced developers and reliable supporters is greater than ever. What does this have to do with you? And why is it worth joining JTL right now? Find

We already suspected it at the beginning of 2021, and by the summer it was clear: Click & Collect is one of the eCommerce trends of 2021. The hybrid sales concept is currently evolving from a creative pandemic emergency solution in retail to an essential building block of an omnichannel strategy. But what opportunities does