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From June 19, 2026, many online retailers in the EU will have to provide an electronic withdrawal function – often referred to as the “withdrawal button”. The aim is to make it just as easy for consumers to cancel a purchase online.

The way people shop online is changing rapidly. More and more users are no longer asking their questions to traditional search engines, but directly to systems such as ChatGPT, Google Gemini or Perplexity. And they often no longer provide a list of links, but a single, summarized answer.

Almost every online retailer is familiar with the situation: an invoice is long overdue, but payment has not been made. There is not always malicious intent behind this - sometimes an invoice simply goes unpaid. A friendly payment reminder helps to collect outstanding amounts quickly without putting a strain on the customer relationship. In this

The increasing deforestation of tropical and boreal forests is closely linked to the global trade in commodities such as beef, palm oil, timber and soy. In order to reduce deforestation-related greenhouse gas emissions and protect biodiversity, the European Union will regulate trade in goods that contribute to deforestation in the future. Online retailers, marketplace operators

In the first part of our blog series, we presented the basics of the GoBD, while the second part dealt with accounting, document storage and archiving. In this third part, we take a look at a topic that many retailers would prefer to ignore: procedural documentation. It sounds bureaucratic and dry - but it's essential.

Whether you are a small store or a large mail order company, everyone needs one thing to be successful in eCommerce: an overview of stock movements and inventories. A key indicator here is the inventory turnover rate. It reveals how often the stock turns completely in a period of time, i.e. how often the entire

With the EU Data Act, the European Union is establishing a new legal framework for access to and use of data. The goal: data should no longer remain in closed silos of individual providers, but should be able to be used fairly and transparently between different stakeholders. Companies, public authorities and end users should benefit

The Netherlands recently became part of the Amazon FBA Pan-EU program. This sounds like a real relief for EU-wide shipping – but there are some hidden pitfalls. We share with you important insights from the Amazon “Seller & Integrator Summit” in Luxembourg so that you can really exploit the potential of this innovation.

In the first part of this blog series, we looked at the basics of the GoBD: Why they are mandatory for online retailers, what the threat is for non-compliance and why typical processes in eCommerce - from invoice processing to archiving - are directly affected. This article goes one step further. We take a closer

The GoBD regulate how tax-relevant data must be recorded and stored in digital form - and this applies to all companies, including online retailers. It's not just about accounting software, but also processes such as invoicing, archiving and data export. If you don't work properly here, you risk serious consequences in the event of an