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Learn how to sell online

Webinars from JTL

In our free webinars, e-commerce experts from the JTL Group and our partner network provide insights into current trends and practical tips on using JTL-Wawi and other tools. Be inspired to expand your online business efficiently and sustainably.

Each webinar lasts around 60 minutes and explores one topic in depth. The sessions are interactive: you can ask our speakers questions and give feedback directly – from the comfort of your desk.

Weekly webinar for beginners

My start with JTL - products, functions, possible applications

Every Tuesday from 13:00 to 14:30, we offer a free webinar especially for newcomers who would like to get an initial overview of our product range. We will briefly show you how our various solutions can support you in your day-to-day retail business.

Please note: The webinar is intended as an introduction for new customers who have not yet worked with JTL software. More detailed questions and individual support cases will not be discussed. Please contact our support team for this.

Our webinar series is currently on pause – we will announce new dates shortly.

Benutzeroberfläche der JTL-Wawi Warenwirtschaft
Live Webinars
Current topics and dates
Here you'll find our webinar programme. Experts present e-commerce trends and solutions from the JTL ecosystem and answer your questions. Choose a topic and register for free.

Subscribe to the JTL calendar now and never miss a webinar date!

iOS: Go to Settings → Calendar → Accounts → Add account → Other
→ Subscribe to calendar, paste the .ics link and save.

Android: Open .ics link in the browser, select Add other calendars → By URL, paste
the .ics link and save.

Media library

On-Demand Webinars

Recordings of our webinars are available here as video-on-demand. This makes it easy for you to catch up on missed live events. You can find content on eCommerce topics and JTL products in our filterable archive – even if no live webinar is currently listed.

Title

Many JTL-Shops have a strong setup - but after the first purchase they lose sight of their customers again. This is exactly where this webinar comes in: You will learn how to place your store permanently on your customers' home screen with your own app, bring them back into the shopping experience in a targeted manner and thus turn one-time buyers into real regular customers.

We'll show you why a mobile website is often not enough, how you can communicate more effectively with push messages than with email or ads and how you can automatically win back shopping cart abandoners. You will also gain concrete insights into how other JTL merchants are already successfully using apps - and how you can get started yourself in just a few days without any technical effort.

Sell across national borders - is your business ready for the world stage? The German eCommerce market is strong, but the real growth potential often lies in cross-border trade. Did you know that you have access to buyers in over 190 markets via the global eBay marketplace? Many shy away from the effort - but it's easier than you think. In our webinar "Boundless growth: International trade with eBay", we show you how it works. What you can expect:
  • Market opportunities: Which countries German sellers are currently exporting to most successfully.
  • Tools & technology: How to use tools like eBaymag to automatically translate your listings and post them on international eBay websites. This saves you a lot of time.
Take the next step to becoming a global player!
Everyone knows about PayPal's "Pay Later" options, but did you know that these functions can be a real conversion driver for your JTL-Shop? In our webinar, we will use the latest PayPal Insights and practical examples to show you how PayPal's "Pay later" functions and dynamic banners can help reduce abandoned purchases, increase shopping cart values and reach new target groups. You will learn which options are available, how they can be used optimally in the JTL-Shop and why even experienced merchants often leave untapped potential here. The webinar is aimed at anyone who thinks they already know PayPal well - but still wants to get more out of their payments. Get inspired and discover how easy better payments can be.
Data loss in JTL-Wawi is not an IT problem - it's a real business risk. Orders, stock, processes, years of work: gone is gone. In this 30-minute webinar, we'll show you how to reliably protect your JTL-Wawi database, avoid typical backup errors and recognize whether your backup even works in an emergency. The webinar is aimed at JTL users, IT managers and decision-makers who don't want to rely on hope - but on a backup that can be restored in case of doubt.
  • Why warehouse processes quickly reach their limits as sales order volumes grow - and when a WMS really makes sense
  • The biggest advantages of a warehouse management system: fewer errors, faster processes and more transparency in the warehouse
  • How day-to-day warehouse operations change when processes are managed instead of organized manually
  • For which companies and warehouse sizes it is worth getting started with JTL-WMS - even without a "large logistics project"
  • How JTL-WMS is developing and which future topics are on the roadmap
Would you like to gain a quick initial overview of our entire product range? And find out what functions and possibilities our software solutions offer you? Then we cordially invite you to our weekly webinar "My start with JTL | Products, functions, possible applications". You can send us your question(s) directly on the registration page. We will then answer them in the webinar as far as possible. The webinar will take place every Tuesday from 13-14:30. If questions cannot be answered during the webinar, you will receive an answer by email afterwards. Please note that individual support cases and special feature requests cannot be dealt with during the webinar. However, our service partners and our support team will be happy to assist you.
The German eCommerce market is strong, but the real growth potential often lies in cross-border trade. Did you know that you have access to buyers in over 190 markets via the global eBay marketplace? Many shy away from the effort - but it's easier than you think. In our webinar "Boundless growth: International trade with eBay", we show you how it works. What you can expect: Market opportunities: Which countries German sellers are currently exporting to most successfully. Tools & technology: How to use tools like eBaymag to automatically translate your listings and post them on international eBay websites. This saves you a lot of time. Take the next step to becoming a global player!
Generative AI is about to fundamentally change buying behavior in eCommerce. But what does this mean for your store, your product data and your marketplace strategy? In this webinar, you will learn in a practical and understandable way how to set up your business so that AI systems such as ChatGPT, Google Gemini or Amazon AI recognize and understand your content - and give it priority as a citation-worthy source. What to expect: - What is GAIO - and why traditional SEO alone is no longer enough - How to structure your product data in an AI-friendly way - How marketplaces can become strategic sources of distribution for GAIO-optimized content - How to keep an eye on your GAIO performance - Q&A with experts
More speed, less effort - that's how modern fulfillment works today! This webinar is all about FFN Connect, the new central interface for fulfillment at JTL. FFN Connect connects online retailers with fulfillment service providers - fast, flexible and scalable. No more manual processes and complicated handovers!
Why it's worth switching on:
  • You will learn how to automate your logistics processes while retaining full control.
  • We'll show you how FFN Connect can help you tap into new markets - without having your own warehouse infrastructure
  • Practical and easy to understand: How to integrate FFN Connect seamlessly into your JTL world.
Full storage control - no matter which ERP you use! JTL-WMS is the flexible warehouse management system that can be seamlessly integrated into any ERP - whether JTL-Wawi, SAP, Microsoft Dynamics or others. This allows you to keep your familiar processes, but at the same time raise your warehouse to a new level of efficiency. JTL-WMS ensures smooth processes in the warehouse - from goods receipt to dispatch. The system can be integrated into any existing ERP landscape via open interfaces and standardized integrations - without complicated intermediate layers or complex programming.
Why it's worth taking part:
  • You will learn how JTL-WMS works as a stand-alone WMS with any ERP - and which integration paths work best in practice.
  • You will learn how to automate your warehouse processes, make them scalable and control them transparently - regardless of the ERP provider.
  • Practical and understandable: You will receive a guide from real projects that shows how JTL-WMS can be integrated into existing system landscapes step by step.
  • Ideal for retailers, 3PLs and companies that want to future-proof their warehouse - with maximum flexibility for ERP changes and growth.