Learn JTL the right way

Training courses from JTL

JTL software is the foundation of your online business. It is important to us that you have a good command of our products and know how to get the best out of them for your business. Our e-learning and training courses will teach you how to use JTL-Wawi and more with confidence.

As a new JTL service partner, you will also benefit from our training courses: You can apply the knowledge you gain effectively in customer service. Many service partners also offer their own training courses on individual topics – for everyone from new sellers to professionals.

Beginner training

First steps with JTL

Explore the world of JTL in ten days: Compact digital training for JTL-Wawi, marketplaces, online store & point of sale system
  • Free live training online

    A structured software introduction is worth its weight in gold for new sellers. But you don’t want to leave your business unattended for days on end – and don’t want to pay expensive participation, travel and accommodation costs?

    This is exactly where our digital beginner’s course comes in: Participation is free of charge and possible online from anywhere. In a short space of time, you will learn the tools you need to use the most important functions of our software confidently and quickly make your online business a success.

  • Clarifying big questions in small groups

    In the live sessions, you will learn everything you need to know to use JTL-Wawi and other tools routinely – and only that. We deliberately leave out technical details. The training focuses on functions that you really use in your day-to-day business: clear, compact and practical. There is also enough time to answer individual questions.

  • Ten days, ten topics: The choice is yours!

    The daily sessions last around three hours. The focus is on article maintenance and order processing with JTL-Wawi as well as the integration of marketplaces. Each session focuses on one topic. You can take part in all sessions or pick and choose the topics that interest you.

The training topics at a glance
  • 01

    License & user management, important global settings

  • 02

    Creation & management of categories & items

  • 03

    Purchasing, warehouse (not JTL-WMS), customers, sales

  • 04

    Shipping & Returns

  • 05

    Integration & management of the eBay marketplace

  • 06

    Integration & management of the Amazon marketplace

  • 07

    Export/import with JTL-DataTransfer

  • 08

    Automation with JTL-Workflows

  • 09

    JTL-Shop with the OnPage Composer

  • 10

    Point of sale system JTL-POS

There are currently no training courses planned. Check back soon – we will publish new dates here.

jtl_ansprechpartner_manuel_maelzner

If you want to learn how to use our eCommerce software from scratch in a short space of time, our digital beginner's course is the ideal listing for you.

Manuel Mälzner
Training Manager at JTL

On-demand

Video course for new sellers

Are you new to eCommerce and the JTL product world? Our free on-demand training course will set you up for success!
  • Get started with your online business

    We particularly recommend the e-learning course “Getting started in eCommerce with JTL software” for new sellers. In the videos, Training Manager Manuel Mälzner provides you with the necessary tools step by step so that you can work safely right from the start and put your business on a solid footing.

  • Training when and where you want

    Setting up your own online business ties up time and resources. Our course adapts to your calendar: All on-demand videos last a maximum of 15 minutes and cover one topic at a time. So you can learn at your own pace – in the office, on the go or at home on the couch.

  • Lessons for life as a retailer

    The online course consists of video lessons that build on each other, allowing you to make continuous progress. The content is constantly being expanded and you can also suggest topics. There is also accompanying material to download and exercises to apply what you have learned directly.

Building your own online business
  • 3 hours of on-demand video

  • More than 130 video lessons

  • Supporting materials and exercises

  • No hidden costs

    From logging in to downloading the materials, you pay nothing.

  • Full flexibility

    Access on-demand videos when and where you want.

  • Individual learning speed

    Short lessons so that you can learn at your own pace.

JTL Training Manager

Manuel Mälzner's mission

Manuel Mälzner has a passion: he enjoys teaching others. For novices in online retail, that’s great news! This is because they benefit from the wealth of experience that Manuel has amassed as a long-standing online retailer.

Since 2016, he has been sharing his knowledge with other retailers as an eCommerce consultant – in a clear, structured and practical way. After numerous face-to-face seminars, his focus today is on e-learning: as Training Manager at JTL, he is the face of our training courses, webinars and learning videos.

Personal and individual
Training for partners
You can get tailor-made training from partners who specialize in training, or from service partners with whom you are jointly handling a project.
On-site & remote training
Shopküche offers individual JTL training courses on site or via TeamViewer. Workshops at your premises enable intensive training for you and your employees. As a certified JTL service partner, Shopküche trains you in the use of JTL-Wawi, JTL-Shop and JTL-eazyAuction.
On-site & remote training
As a certified JTL service partner, Webonanza offers you individual JTL training courses online via remote training or in person at your premises. Webonanza will tailor the topics to your needs and you can book everything variably - without travel costs and with completely flexible scheduling by arrangement.
On-site & remote training
As a certified JTL service partner, rshost.eu offers you individual remote training courses (alternatively also at your premises) on a wide range of topics. You can put together the topics yourself and tailor them to your specific needs.
On-site & remote training
Our long-standing service partner CIN GmbH offers a training center for JTL in the east of Germany. Take the opportunity to prepare your employees or yourself for the Application of JTL-Wawi, JTL-WMS, JTL-Shop, JTL-eazyAuction and much more or to close knowledge gaps.
On-site & remote training
As a long-standing certified service partner, 10hoch2 offers you a wide range of training courses for JTL products. With professional online training courses, in-house training courses and workshops in the partner's training rooms, you and your employees will acquire the necessary knowledge in the JTL area.
On-site & remote training
As a renowned and certified JTL service partner, recent.digital goes beyond the usual range of training courses by specializing in the transfer of high-quality and sustainable knowledge. Our training courses set new standards in the field of JTL product training.
Questions about the training program?

If you would like more information about our training courses, please contact our training team directly.