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Would you like to expand your online business abroad without much effort? With Kaufland Global Marketplace, you now have the opportunity to sell on up to 7 European Kaufland marketplaces simultaneously, potentially reaching up to 139 million online shoppers - conveniently supported by JTL-eazyAuction and countX. In this blog article, we will show you in

Customer needs and expectations in eCommerce have changed. While the payment method was previously perhaps just a technical detail, it can now have a significant influence on purchasing behavior. Customers expect the same flexibility when shopping online as they do in bricks-and-mortar retail. With ever new and increasingly flexible payment methods available for online stores,

Sustainability is becoming increasingly important in online retail – and the Kaufland Global Marketplace re-commerce program opens up a new, fast-growing sales channel for refurbished products for online retailers. Those who already work with JTL benefit twice over: the Kaufland marketplaces can be easily connected via JTL-eazyAuction – including the new re-commerce category.

Many companies go through a similar development as they grow: increasing order numbers, growing customer expectations – and an ever-increasing volume of inquiries. This is when it becomes clear that familiar processes are reaching their limits. The key question is: how can efficient customer service be guaranteed without overloading the team?

Many e-commerce companies are currently at a crucial turning point: orders are increasing, the company is growing and your team is motivated – but increasingly at its limit. This is particularly noticeable in customer service. Many teams are still working with Outlook, CC distributors and a good gut feeling in order to meet the increasing demand.

Anyone who regularly sends heavy parcels should be particularly careful: since 01.01.2025, the new labeling requirement for parcels weighing 10 kg or more has been in force. After a transitional period of 3 months, charges will now be levied from 01.04.2025 if the corresponding label is missing. International shipping will also be affected by stricter

From 2025, there will be a change in the shipping of small and light goods: National Warenpost will be replaced by the DHL small parcel. With more space and additional services, the new shipping solution offers a practical alternative for retailers who want to send small shipments securely and cost-effectively.

The checkout, or the moment when the customer places an item in the virtual shopping cart, is the most important moment for successful online retailers. This is where it is decided whether a customer completes the purchase or abandons it. In this article, you will learn how to design your checkout process so that it is simple, fast and secure – and thus sustainably increase your conversion rate.

The pre-Christmas period is approaching and with it one of the strongest sales periods of the year. For most online retailers, this means more orders, higher expectations and lots of challenges, especially when it comes to shipping goods. We have put together some practical tips so that you don’t lose track of things during this stressful time and your customers have their parcels under the Christmas tree on time.

In the JTL-Extension Store you will find numerous plugins that have been specially developed for JTL-Shop operators. In this article, we will introduce you to five new extensions that will help you to make your business more efficient and meet individual customer needs. RIS Klaviyo plugin: Intelligent marketing made easy With the RIS Klaviyo plugin,