From June 19, 2026, many online retailers in the EU will have to provide an electronic withdrawal function – often referred to as the “withdrawal button”. The aim is to make it just as easy for consumers to cancel a purchase online.
The way people shop online is changing rapidly. More and more users are no longer asking their questions to traditional search engines, but directly to systems such as ChatGPT, Google Gemini or Perplexity. And they often no longer provide a list of links, but a single, summarized answer.
Customer needs and expectations in eCommerce have changed. While the payment method was previously perhaps just a technical detail, it can now have a significant influence on purchasing behavior. Customers expect the same flexibility when shopping online as they do in bricks-and-mortar retail. With ever new and increasingly flexible payment methods available for online stores,
It's the height of summer and while others are thinking about outdoor swimming, barbecues or vacations, many online retailers are already focusing on completely different things: gift sets, supply chains and big business in the fourth quarter. Sounds premature? It's not. If you want to get your retail business through the busiest time of the
Imagine that some of your potential customers encounter insurmountable obstacles in your online store – simply because it is not designed to be accessible. This is not only a shame for people with disabilities, but also a missed opportunity for you – and from 28.06.2025 it will even be a violation of the new Barrier-Free Strengthening Act (BFSG).
MegaZoo is one of the leading pet retailers and can look back on an impressive success story. Starting with a strong brick-and-mortar business, the company decided to venture into online retail back in 2019. With the help of JTL, the company successfully mastered this transformation. Today, the MegaZoo online store is not just an extension of the stores, but an essential component of a well-thought-out multichannel concept.
Welcome to the last blog post of the year! What's new to tell after 46 blog posts in 2021? Quite a lot! Because we're taking the turn of the year as an opportunity to reveal a few of our resolutions for 2022: We're unfolding parts of our roadmap and highlighting some of the goals we're
The checkout, or the moment when the customer places an item in the virtual shopping cart, is the most important moment for successful online retailers. This is where it is decided whether a customer completes the purchase or abandons it. In this article, you will learn how to design your checkout process so that it is simple, fast and secure – and thus sustainably increase your conversion rate.
E-commerce is no longer just about offering a wide range of products or ensuring a smooth checkout process. One aspect that is becoming increasingly important and is still underestimated by many is accessibility. The topic will become relevant for every online retailer from June 28, 2025 at the latest, when the Barrier-Free Accessibility Reinforcement Act (BFSG) comes into force.
In the JTL-Extension Store you will find numerous plugins that have been specially developed for JTL-Shop operators. In this article, we will introduce you to five new extensions that will help you to make your business more efficient and meet individual customer needs. RIS Klaviyo plugin: Intelligent marketing made easy With the RIS Klaviyo plugin,
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