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With the "Lokal handeln" initiative, our partner DHL, together with the German Retail Association (HDE), supports retailers in their entry into online business. Newcomers are particularly dependent on reliable support at the beginning of this venture. The initiative pools the expert knowledge of numerous service providers to successfully master the start in eCommerce. JTL is

Many customers appreciate the fact that the goods seem to come to them automatically when they shop online. For particularly private or valuable orders, however, they want the best possible control. If there is even the slightest chance that the order will "end up" with a neighbor, this can lead to customers abandoning their purchase.

Offering climate-friendly shipping meets the demands of a growing group of consumers. More and more online shoppers are attaching great importance to keeping their ecological footprint as small as possible and are making their purchasing decisions dependent on this. A green shipping offer thus becomes a competitive advantage. Sustainable action is also economically viable. Find

With JTL-Track&Trace you have long been able to track your DHL parcels, identify problems and inform your customers about delivery delays at an early stage. Now we have added something new: As of today, you can also track DPD and GLS parcels directly from JTL-Wawi and automatically inform your customers about the shipment status. Both

ECommerce is becoming increasingly international. But with the many opportunities to trade worldwide, the requirements for affordable, yet secure and reliable shipping are also growing. With JTL-Shipping and the new DHL Warenpost International, we will offer you exactly this convenience in the future - and thanks to our premium partnership with DHL, at particularly favorable

The Christmas season is already in full swing! This is the ideal time for you as a retailer to make sending small goods even more attractive with Deutsche Post's "Warenpost" shipping option: as fast as a letter and with all the service benefits of a parcel. With this customer-friendly shipping option, you can easily increase

The pace of online business increases enormously during the Christmas season - and with it, customer expectations for fast and smooth delivery. After all, all presents should be under the Christmas tree on time. Delays in delivery during this phase are considered particularly risky, because those who alienate customers in the Christmas business through late

Germany documents a leading position when it comes to returns. Uncomplicated and free of charge - that's what customers are used to. This is why online retailers have to meet high expectations when it comes to returns in order to survive on the market. Returns as part of customer satisfaction16.3 percent of parcels delivered are

ECommerce is now highly differentiated. Depending on the industry, product range and customer needs, the requirements for shipping and the associated services are very different. To fully exploit the potential of your online business, it is worth using JTL-ShippingLabels and the diverse services from the DHL service portfolio to customize the shipping of your products

The coronavirus-related store closures hit many retailers hard. However, some of them have taken the opportunity to digitize their trade and build a second mainstay in online business - even beyond the time of the crisis. Do you want to do the same? Expand your stationary sales and gain a foothold in digital retail? Then