Press release
JTL continues to grow: New strategic partnership with GREYHOUND
JTL is once again expanding its solution portfolio and investing in GREYHOUND, a provider of customer service and document management solutions. The company is thus creating new opportunities for efficient communication and digitalization processes for its customers.
Hückelhoven, January 29, 2024 – JTL-Software-GmbH (JTL), one of the leading developers of eCommerce and multichannel software in German-speaking countries, is investing in GREYHOUND. The company develops holistic communication solutions and is renowned for customer relationship management (CRM) and document management systems (DMS) tailored to online business. JTL is thus further expanding its position as an all-round provider of online business solutions and enabling users to centralize their customer and team communication.
GREYHOUND optimizes customer communication and document management in online business
The software developer GREYHOUND from Melle in Lower Saxony offers a holistic solution that enables companies to organize their customer service more efficiently. The cloud-based platform combines customer inquiries with sales order and transaction information from third-party systems such as ERP and accounting software. These functions are supplemented by a document management system with comprehensive workflow options. Pre-installed processes facilitate internal and external collaboration, allowing teams to keep track of relevant communication and related information. The company can look back on over 20 years of experience in eCommerce and is used by more than 550 companies.
JTL strengthens its position as a holistic solution provider
The new partnership between JTL and GREYHOUND marks an important strategic milestone for JTL. As a holistic software provider in eCommerce and multichannel retail, JTL’s goal is to always provide the most efficient and innovative solutions for its customers.
With GREYHOUND at its side, JTL can now offer even more in terms of both efficient communication and advanced document management. This means that JTL customers benefit from improved processes that optimize their business operations and strengthen their competitive position.
Joint growth in a dynamic industry
With a promising outlook for a common future, JTL and GREYHOUND are full of anticipation and determination to further deepen their successful cooperation. Their mission: to develop pioneering solutions that are precisely tailored to the dynamic requirements of eCommerce.
Ralph Schweiker, CEO of JTL: “I am proud that we are working with such a dynamic and powerful company as GREYHOUND. We are not only brought together by our passion for the ever-changing eCommerce industry, but also by our enthusiasm for innovative and customer-centric software.”
Hildebrand Müller, Founder & Managing Director of GREYHOUND: “It was JTL’s pragmatic and dynamic approach in particular that convinced us to work with them. We are looking forward to taking the next expansion step with such an innovative provider. Together we will achieve great things.”
Ulrich Pöhner, Managing Director of GREYHOUND: “For us, the cooperation with JTL is an important and right growth step – our software listings complement each other perfectly. I am convinced that together we will create solutions that will really help online retailers in their day-to-day business.”
Press contact
JTL:
Bettina Taylor
presse@jtl-software.com
GREYHOUND software:
Ulrich Pöhner
presse@greyhound-software.com
Contact persons and further information
About JTL-Software
JTL-Software-GmbH is a provider of innovative software for multichannel commerce. With more than 50,000 customers and over 500 partners in Germany, Austria and Switzerland, JTL-Software is one of the leading manufacturers of eCommerce software in the German-speaking world.
The ERP system JTL-Wawi with seamless and flexible marketplace interface JTL-eazyAuction, the shop system JTL-Shop, the JTL-Connectors for the integration of external shop systems and the powerful warehouse management system for mail order JTL-WMS offer excellent opportunities for successful online trading. The product cosmos is complemented by the JTL-POS point of sale system for stationary retail, which can also be connected to JTL’s eCommerce solutions. The manufacturing solution JTL-Plan&Produce enables manufacturing companies to seamlessly integrate their manufacturing processes into their entire retail business.
The company was founded in 2008 by two brothers and employs around 220 people. Ralph Schweiker has been Managing Director since 2023. The company is based in Hückelhoven, Heinsberg district (NRW). Further locations have existed in Hürth (near Cologne) since 2012 and in Halle (Saale) and Kassel since 2016. In October 2023, JTL launched a strategic growth partnership with Hg, a leading investor in software and service companies. www.jtl-software.de
About GREYHOUND software
Since its foundation in 2001, GREYHOUND-Software has pursued one goal: to increase transparency and efficiency in the team in order to relieve employees in the long term. It is precisely for this purpose that the company develops and sells solutions that accelerate cross-departmental communication, minimize company-wide paper chaos and perfect collaboration. The GREYHOUND communication solution is used by more than 550 companies to optimize daily information and communication processes, including well-known and leading online mail order companies such as babymarkt.de, the suitcase manufacturer travelite, the sports and clothing retailer engelhorn and Phantasialand. www.greyhound-software.com
