Blog Posts on This Topic:

Germany documents a leading position when it comes to returns. Uncomplicated and free of charge - that's what customers are used to. This is why online retailers have to meet high expectations when it comes to returns in order to survive on the market. Returns as part of customer satisfaction16.3 percent of parcels delivered are

The consumer's joy is often the retailer's sorrow - especially when it comes to returns. When it comes to returns, retailers are not only faced with a logistical burden, but also financial losses due to the reduced resale value of returned items. Perhaps you have already toyed with the idea of excluding consumers with a

From now on, we will be reporting to you at regular intervals from our JTL development departments. Our new JTL developer diary will give you an insight into topics and product features that we are currently working on. We would like to give you a preview of exciting innovations that you can look forward to