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"Your most dissatisfied customers are the best source of learning." When it comes to customer criticism in day-to-day business, Bill Gates got to the heart of the matter with this statement. However, experienced retailers know that this is easier said than done! That's why, in this article, we present some approaches for dealing with bad

Amazon orders must be shipped quickly as prioritized orders. We have created a new tutorial for you so that you don't miss any of them in the future: With the help of JTL-Workflows in JTL-Wawi and a push notification service such as Pushover, you can easily have notifications sent to your mobile device. And you

Let's start a new webinar theme week! From 14 to 17 September 2020, we will be looking at exciting opportunities for automation and process optimization. Are you also frustrated that you have to take care of more and more tasks in your day-to-day retail business? Would you like to have these recurring processes handled automatically?

As announced last week, we are once again focusing on JTL-Workflows. In particular, it's about the winners of our "Show me your workflow" campaign, which we organized on the occasion of JTL Connect 2016. In the following, we will show you which process automations came out on top in the competition and how you can

Many of you have been benefiting from the JTL-Shipping extension since JTL-Wawi 1.0. Especially frequent shippers are happy about the possibility to conveniently control shipping, label printing and co. from the ERP. With version 1.1 of JTL-Wawi, our shipping solution also received some new features, including integration with the shipping service provider UPS. However, only

The second JTL Connect is now behind us. And this year, too, it was a complete success. Our system registered over 1,200 log-ins to the event in the run-up to the event, and a few more people joined us at the box office. But a full house does not a successful event make - the

Are you one of those people who like to find out about new product features or solutions to problems with the help of explanatory videos? Then take a look at our new video series on JTL-Wawi Workflows, which will be available in the upcoming version 1.0. We have some interesting videos for you.

Sascha Völkel from Redzilla and fitness department storeabout the switch to JTL-Wawi 1.0 Beta The free beta version of JTL-Wawi 1.0 has been out since mid-February. During this time, the beta has been put through its paces by hundreds of our customers. Our long-standing customer Redzilla has dared to take the step to the future