You may have already noticed at one point or another: JTL’s communication and design have gradually changed over the last few months. Today we can finally present what we have been secretly working on. In order to provide you with even better up-to-date information, we have redesigned several of our platforms in terms of technology, content and appearance. The JTL website and JTL-Store have been fundamentally restructured, supplemented with a wealth of valuable information for online retailers and given a new design. A new demo shop has been implemented and the JTL-Customer Centre also has a new look. We are also currently working on optimizing our purchasing processes. Today’s relaunch is just phase 1 of a multi-stage project.
First things first: new login processes
From now on, you can log in to many JTL platforms with one central login. This means: No more different access data for JTL-Store and JTL-Customer Centre. If you already have access to the JTL-Customer Centre, you can now also use this data to log in to the JTL-Store.
In the long term, many other JTL platforms should also be accessible with the central login, e.g. the JTL-Issue Tracker and the JTL-Fulfillment Network.
Login to the JTL Connect ticket store
It is not yet possible to log in to JTL Connect via the central login. The purchase of tickets for JTL-Connect will not move to the new store until our next in-house exhibition.
JTL-Store: Buy products from JTL
Bringing more order to the purchasing processes: That was one of our most important goals when planning the website and store. Today’s release brings us one step closer to our goal. All our products are now centrally visible in the JTL-Store – from our core product JTL-Wawi to all extensions and our range of services.
The purchase locations remain the same in this step. You can purchase products with one-off payments, such as our JTL-Shop online shop software or our training courses, directly in the JTL-Store. Products such as monthly licenses, e.g. our marketplace integration JTL-eazyAuction, which are billed monthly by direct debit, can still be purchased in the JTL-Customer Centre.
When we start phase 2 of the project in the coming months, the acquisition locations will be merged step by step. However, it will still take a while before we reach our goal.
What advantages does the new JTL-Store offer?
The JTL-Store offers you a clear overview of all our products. The navigation is very user-friendly thanks to new feature filters. This is because we want you to understand directly which of our products are connected and how – and which services we can use to make it easier for you to get started or switch to our products, for example.
Meaningful price tables help you to compare several tariffs for an item. In detailed buying guides, we support you with the first steps from purchase to setup. Links to the JTL-Guide and our video tutorials are also included.
New marketplace with extensions from partners
Our marketplace has moved from the website to the store. Extensions and templates from our partners are presented here in a clear and appealing way. So you can see at a glance how you can add special functions to our products.
The new store is not yet implemented in the back end of JTL-Shop. You can still find our previous marketplace there. In the coming months, we will also make adjustments here step by step.
By the way: The new JTL-Store is of course based on our in-house online shop software JTL-Shop.
JTL website: Product information for new sellers, converts & powersellers
However, the classic entry point for our customers is not via the store, but via our central communication platform: the JTL website. That’s why we put so much passion into this project.
Supporting retailers in their starting position
On our website, we address three groups of online and mail order retailers: new sellers, new sellers and powersellers. Why this distinction? We have found that you retailers come to us with very different mindsets – and therefore need different information. Some of you want to take your first steps in online business as easily as possible. Others are worried about migrating their data when making the switch. And retailers with a growing business want to automate processes and reduce their process costs.
All this is possible with our software. But how? We’ll show you on our product pages and in the newly created Start with JTL section. We offer you very specific advice, no matter which of these target groups you belong to.
Contact JTL
Do you still have questions about our products? Or would you like to know more about data migration? Then send us your request using our contact forms. Our product consultants will then get back to you by phone or email.
Partner directories
Our partner area is aimed at customers and partners alike. Online retailers will find experienced consultants and complementary technologies for their IT projects here. Partners and anyone who wants to become one will find extensive information on our partner programs.
To the service partner directory
To the solution provider directory
Further highlights at a glance
We have completely revised our references. In the success stories section, you will find testimonials from merchants who use our software productively. We also show you which JTL features are particularly suitable for certain industries.
All forms of support are bundled in the Help Center: You can find out how to find solutions if you get stuck with our products. Whether it’s video tutorials, documentation, installation and changeover services, training or support in the event of an error – we present all the options and explain which path is best suited to you.
Are you interested in where and when JTL will be on the road? In our new calendar of events you can see where you can meet us in the coming months. Our in-house exhibition JTL-Connect as well as current regulars’ table and training dates are listed here.
Demo for JTL-Shop
Last but not least, we have set up a demo shop. At Black Bike Forest, you can see how an entry-level customer could design their online store with our software.
Our demo shop is all about cycling. Numerous JTL-Shop functions are used here. Browse through our functional examples and see for yourself how you can offer your customers a great shopping experience. The functions of JTL-Shop are presented as individual items. So you don’t just read about the feature, but see directly how it is displayed in the store.
And now we’ll let you browse through our new portals yourself. We wish you lots of fun and look forward to your feedback!
