Latest from eCommerce

Sustainability is becoming increasingly important in online retail - and the Kaufland Global Marketplace re-commerce program opens up a new, fast-growing sales channel for refurbished products for online retailers. Those who already work with JTL benefit twice over: the Kaufland marketplaces can be easily connected via JTL-eazyAuction - including the new re-commerce category.

Imagine that some of your potential customers encounter insurmountable obstacles in your online store - simply because it is not designed to be accessible. This is not only a shame for people with disabilities, but also a missed opportunity for you - and from 28.06.2025 it will even be a violation of the new Barrier-Free Strengthening Act (BFSG).

Many companies go through a similar development as they grow: increasing order numbers, growing customer expectations - and an ever-increasing volume of inquiries. This is when it becomes clear that familiar processes are reaching their limits. The key question is: how can efficient customer service be guaranteed without overloading the team?

Many e-commerce companies are currently at a crucial turning point: orders are increasing, the company is growing and your team is motivated - but increasingly at its limit. This is particularly noticeable in customer service. Many teams are still working with Outlook, CC distributors and a good gut feeling in order to meet the increasing demand.

Do you sell your goods via Amazon? Then the stable version of JTL-Wawi 1.10 has a particularly welcome innovation in store for you: a completely revised handling of the Amazon VAT Calculation Service (VCS). This makes the processing of tax data and invoices simpler, more transparent and more stable.