The right solution for your company

JTL is considered one of the leading solutions for growth-oriented eCommerce in the DACH region. Its particular strength lies in its flexible ecosystem: an extremely powerful and free ERP(JTL-Wawi) serves as the foundation for all core processes such as purchasing, warehousing and sales. The free choice of hosting (cloud or own server) and the huge, active community make JTL the ideal Xentral alternative for retailers looking for a scalable and future-proof platform.

Customers particularly appreciate JTL for its high scalability and the ability to start with a low budget, while the license fees slowly increase as the company grows (source: Capterra). Long-time users praise the flexibility of the software and the very good price-performance ratio, even with individual customizations (source: Trustpilot).

PlentyONE is an established all-in-one solution that aims to map all eCommerce processes in a single software package. The range of functions is extensive and extends from order management to the company’s own store system. This comprehensive performance makes it a Good, but also complex system whose costs are primarily based on success (turnover/transactions).

However, one user criticized the hidden costs and poor sales advice, as he was charged unexpectedly high fees and did not receive a refund (source: Trustpilot).

Weclapp is a broad-based business software that goes beyond pure eCommerce. In addition to ERP, the solution offers strong functions in the areas of CRM (customer management) and project management. Weclapp is therefore a good alternative for companies that want to centralize not only their retail processes, but also sales, teams and internal processes.

One user criticizes annual cost increases without recognizable added value (source: Trustpilot). Another user is disappointed with the support, where tickets often go unanswered (source: Trustpilot).

Billbee is a lean tool for automating order processing and is primarily aimed at small online retailers and new sellers. The focus is on multi-channel order management, especially for marketplaces and simple store setups. As a lightweight solution, Billbee can make it easier to get started or serve as a transitional solution.

With increasing company size, however, Billbee reaches its functional limits. It is not a fully-fledged ERP: functions for purchasing, warehouse logistics, more complex inventory management, automation or scaling are only available to a limited extent or not at all. Accordingly, users report limitations with larger volumes(source: Trustpilot). problems with inventory reconciliation and rising costs in relation to the range of functions offered (source: Trustpilot).

Haufe X360 is a comprehensive cloud ERP aimed at the wider SME sector. It combines classic ERP functions such as accounting, ERP and CRM in one suite. The focus is less eCommerce-specific than with other participants, but more on mapping complex commercial business processes.

However, one user criticized that there were massive problems with the setup and functions, which made it difficult to use (source: Capterra). Another user criticized problems in accounting in particular, as reconciliations between the general ledger and subledger led to differences (source: Capterra).

Odoo is an open source business software with a very high level of flexibility. Numerous apps can be used to map a wide range of business areas, from ERP and CRM to accounting and website functions. This modular approach is particularly suitable for companies with individual requirements and their own technical expertise.

However, Odoo is not specialized for eCommerce scenarios. Many retail and logistics-related processes have to be individually configured or developed, which can increase the implementation effort and project complexity. Accordingly, users occasionally report stability and maintenance efforts during operation (source: Trustpilot).

Actindo is positioning itself in the enterprise segment with its customizable trading platform. The platform makes it possible to connect best-of-breed solutions to a central data hub via a modern API-first structure. It is aimed at digitally mature brands that require maximum flexibility for their MACH architecture (microservices, API-first, cloud-native, headless).

One user notes that Actindo is not suitable for every company structure, especially for more complex tasks, and criticizes occasional waiting times for loading screens (source: OMR Reviews). Another customer complains that the monthly rental option and the high customizing effort make it difficult to scale the software quickly (source: OMR Reviews).

SAP Business One is the ERP solution from SAP that has been specially designed for established SMEs. It offers in-depth functionality for managing all conceivable business processes. Integration with eCommerce is usually carried out via specialized partner solutions, which makes the system very powerful, but also complex and cost-intensive.

However, many users criticize the high license costs and the long implementation time compared to other ERP systems for SMEs (source: Capterra). In addition, the initial complexity of SAP Business One is often cited as a disadvantage, especially for new users (source: Capterra).

Brickfox is a middleware for multi-channel sales. The software is not a classic ERP, but a data hub that manages product data (PIM) and inventory on hundreds of online platforms and marketplaces. Brickfox is the right choice for large retailers whose biggest challenge lies in the complexity of multi-channel management.

However, one user criticized the system and support, as problems remained without a satisfactory solution after an expensive integration (source: Trustpilot). Another customer reported unanswered support tickets and a lack of communication, which affected his trust in the service (source: Trustpilot).