Shipping and logistics are among the most important success factors in online business. That’s why we’re dedicating an entire webinar week to these two topics: join us and other logistics experts over the course of four days to learn what’s important when choosing the right service provider, how to ship internationally and what options are available beyond parcel shipping. You will also gain exclusive insights into the new features of JTL-Shipping and learn all about JTL-Track&Trace, our shipment tracking tool.
The concept of our webinar weeks briefly explained
Four days, four webinars, one topic – that’s the motto of our webinar theme weeks, which we organize once a quarter. Since the launch of this format in 2018, our Special Weeks have become JTL’s most popular e-learning events.
And for good reason: in just one week, you will become an expert on a selected range of topics. We illuminate the area from different perspectives and also receive support from our partners, who help us to present the respective topic as comprehensively and multifaceted as possible. Their specialist knowledge complements the know-how of the JTL speakers, who also provide exciting insights into internal development during our webinar theme weeks.
Skillfully shipped: Perfect delivery with shipping & logistics
You know the situation: your product has been purchased, payment has been processed and the customer is now waiting to receive their parcel as quickly as possible. Concepts such as “Same Day Delivery” have raised expectations even further. But which parcel service providers guarantee fast shipping? What options do I have for sending my goods in relation to size and weight, in addition to traditional parcel shipping? And how can I ensure smooth communication with customers if a shipment doesn’t arrive?
Our webinar theme week provides answers to all these questions and sheds light on the entire shipping process: from the automated printing of a suitable shipping label and cooperation with special service providers to communication and handling in the event of problems. Learn with us and our partners what really matters when it comes to shipping and logistics!
New structure of the webinar theme week: practical use case for illustration purposes
During our webinar week “Skillfully shipped: Perfect delivery in shipping & logistics”, we will shed light on many of the topics using a concrete use case to make the content even more practical and tangible for you.
We will accompany a fictitious person from the JTL world as he reflects on the topic of shipping and logistics:
Robert Lautenbacher successfully runs a stationary bike store in southern Germany called BlackBike Forest. However, he would now like to offer the highly sought-after spare parts and accessories in his online store and, of course, also ship them. After setting this up with JTL-Shop, he – like probably many of you – is faced with a wealth of options and is now looking for the best shipping solutions for his business.
In our webinars during the theme week, we will accompany Robert and use his situation to discuss numerous aspects that are part of the everyday life of an online retailer. Do you have questions about your individual situation? Feel free to ask them at any time and our speakers will answer them during their presentation.
Here you can find the program of the webinar theme week in detail:
JTL-Shipping is responsible for making shipping easier for you in our product world. Robert Lautenbacher has also heard this. He accompanies the webinar week as a fictitious person from the JTL world in order to present the content to you as practically as possible: What information is needed for the setup? Which shipping service providers can Robert work with via JTL-Shipping? How can he send his parcels in the best possible way and optimize processes?
Accompany Robert through the basics and innovations in JTL-Shipping and learn how to create a solid basis for shipping your parcels using concrete use cases.
Robert wants to make his shipping as efficient as possible. He knows that there is a lot to consider, because what good are the best sales figures if the goods don’t reach the customer? He found out about PARCEL.ONE and the new services from his JTL service partner.
In his webinar, Micha Augstein, CEO of PARCEL.ONE, uses specific examples to show you how to avoid pitfalls and shares tried-and-tested practical tips with Robert and you.
The decision for a shipping service provider has been made. The JTL-Shipping setup is complete and Robert has sent the first parcels to his customers. He now receives frequent emails and calls from recipients asking him about the status of their parcels. After consulting with his JTL service partner, Robert learns that JTL provides him with a solution.
Thomas Böker, Product Owner of JTL-Shipping, will show you and Robert how you can track the shipment history of your parcels with JTL-Track&Trace, what is necessary for this and how you can use this information specifically for optimized customer communication.
How to log in
Logging in to our free webinar week is very easy:
Of course, our webinars offer plenty of time for your questions. You will have the opportunity to actively ask questions and have them answered by our experts during all dates.
You don’t have time on the specified date, but are really interested in the topic? No problem! All webinars of the theme week are available as recordings after the presentation.
Do you also want to deliver perfect logistics and shipping in the future? Then log in now for our webinar theme week:
