Learn how to sell online
Webinars from JTL
In our free webinars, e-commerce experts from the JTL Group and our partner network provide insights into current trends and practical tips on using JTL-Wawi and other tools. Be inspired to expand your online business efficiently and sustainably.
Each webinar lasts around 60 minutes and explores one topic in depth. The sessions are interactive: you can ask our speakers questions and give feedback directly – from the comfort of your desk.

Weekly webinar for beginners
My start with JTL - products, functions, possible applications
Every Tuesday from 13:00 to 14:30, we offer a free webinar especially for newcomers who would like to get an initial overview of our product range. We will briefly show you how our various solutions can support you in your day-to-day retail business.
Please note: The webinar is intended as an introduction for new customers who have not yet worked with JTL software. More detailed questions and individual support cases will not be discussed. Please contact our support team for this.
Our webinar series is currently on pause – we will announce new dates shortly.
Media library
On-Demand Webinars
Recordings of our webinars are available here as video-on-demand. This makes it easy for you to catch up on missed live events. You can find content on eCommerce topics and JTL products in our filterable archive – even if no live webinar is currently listed.
That's what the livecast is about:
- What listing does countX make to all Taxdoo changers? Exclusive conditions, best price guarantee & switch to Q1 - payment only from Q2.
- How does onboarding work? From authorizations to data transfer - we show the complete process step by step.
- Demo of our customer portal Insight into notifications, registrations, outgoing invoice book and DATEV export, and much more.
- 10 minutes Q&A Your open questions - answered live.
Target group: eCommerce retailers, but also tax consultants who are currently thinking about switching from Taxdoo to countX. Log in now for free and start 2026 prepared.
Find out, among other things:
- How to prepare inventory & inventory valuation correctly
- What year-end work is now pending in JTL
- What you need to consider for assessment bases & intrastate declarations
- What delivery thresholds you need to consider with OSS and how to implement a provider change cleanly
You already list on eBay - but listings, data maintenance and inventory take up too much time? Then secure your place!
Why you should be there:
- Less manual work, more leverage - we show you where retailers are leaving potential and how you can systematically leverage it.
- Clean data, strong listings - from attributes to categories and variations: This is how you lay the foundation for visibility & conversion.
- Automating instead of firefighting - practical workflows with JTL that have an immediate effect.
What you can expect:
Status quo & pain points in eBay trading
- Typical stumbling blocks: Data maintenance, product import, listing optimization
- Why potential is wasted - and how you can change that
- Fast list creation and continuous updating
- JTL-DataTransfer for bulk imports & mass updates
- Care processes that remain permanently clean
- Set up data structures, automation & workflows securely
- Recognize and avoid common sources of error early on
- A clear target image for high-performance eBay listings
- Blueprints for automation with JTL - ready for immediate implementation
In the session you will find out:
- Connect JTL with Returnless
- Drag order details directly into the Returnless returns form
- Create and process return requests in Returnless
- create and manage returns in JTL-Wawi
- process returns in the JTL-WMS
Control. Speed. Margin. - Let's go!
You're already making sales on Black Friday - but the big breakthrough is still missing? Then block the date!
45-minute panel + 15-minute live Q&A
We send you clear strategies and honest learnings straight from the eCommerce engine room.
Why you should be there:
- Less firefighting, more control - Understand what really drives peak stability - practical and without empty phrases.
- Holistic instead of silos - See how returns, service, fulfillment, taxes & accounting interact - and how you can take out friction.
- Levers that can be implemented quickly - concrete impulses that take effect before the peak season.
- The most common Black Friday pain points - and how to tackle them in a structured way.
- First-hand domain insights - from returns automation and omnichannel service to warehouse management, compliance and financial processes.
- An integrated target picture - How to orchestrate systems & teams for peak times without burning margins.
This is because: While SKULD maps the domestic tax situation cleanly, countX automatically takes over the VAT obligations abroad (EU, UK, CH). Find out in the webinar:
- The typical mistakes retailers make in tax setup - and how to avoid them
- How you can tell if your tax advisor really understands eCommerce (keyword: Amazon fees, OSS, platform delimitation, etc.)
- How the collaboration between SKULD & countX actually works
- Why only the combination of domestic and international expertise enables a scalable setup
- Accounting correct
- Internationally legally compliant
- The most important basics of JTL control settings
- Correctly mapping country-specific features
- Recognize & avoid typical pitfalls
- Regardless of whether you are starting from scratch or want to secure your existing setup:
- After this webinar, you will be perfectly set up for tax in your JTL-Wawi
Our experts:
- eCommerce entrepreneur: Michael Atug
- JTL-Sales Professional: Udo Harwardt
- Gamification & Loyalty Expert: Jasmin Karatas
The trio will show you how to proceed step by step and avoid typical pitfalls. With simple measures, you can increase your efficiency, reduce costs and make your brand visible on marketplaces. Get valuable insider knowledge now and unleash your marketplace power!
Did you know that online shoppers in the Netherlands spend an average of € 1,968 per year? Or that Belgium is expecting eCommerce to grow by 7.1% by 2028? Ireland, Belgium, Poland and the Netherlands offer enormous potential for JTL merchants - with high purchasing power, growing Prime penetration and strategically exciting logistics locations.
However, in addition to growth, tax issues also need to be scaled - and this is where countX comes into play. In just 45 minutes, Daniel Michael from countX:
- Where the specific market potential lies for you
- How you can utilize the market potential on Amazon and what mistakes to avoid
- What you need to consider for tax purposes - and why
- How countX supports you with compliance
Log in now for free and open your next Amazon store!