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Learn how to sell online

Webinars from JTL

In our free webinars, e-commerce experts from the JTL Group and our partner network provide insights into current trends and practical tips on using JTL-Wawi and other tools. Be inspired to expand your online business efficiently and sustainably.

Each webinar lasts around 60 minutes and explores one topic in depth. The sessions are interactive: you can ask our speakers questions and give feedback directly – from the comfort of your desk.

Weekly webinar for beginners

My start with JTL - products, functions, possible applications

Every Tuesday from 13:00 to 14:30, we offer a free webinar especially for newcomers who would like to get an initial overview of our product range. We will briefly show you how our various solutions can support you in your day-to-day retail business.

Please note: The webinar is intended as an introduction for new customers who have not yet worked with JTL software. More detailed questions and individual support cases will not be discussed. Please contact our support team for this.

Our webinar series is currently on pause – we will announce new dates shortly.

Benutzeroberfläche der JTL-Wawi Warenwirtschaft
Live Webinars
Current topics and dates
Here you'll find our webinar programme. Experts present e-commerce trends and solutions from the JTL ecosystem and answer your questions. Choose a topic and register for free.

Subscribe to the JTL calendar now and never miss a webinar date!

iOS: Go to Settings → Calendar → Accounts → Add account → Other
→ Subscribe to calendar, paste the .ics link and save.

Android: Open .ics link in the browser, select Add other calendars → By URL, paste
the .ics link and save.

Media library

On-Demand Webinars

Recordings of our webinars are available here as video-on-demand. This makes it easy for you to catch up on missed live events. You can find content on eCommerce topics and JTL products in our filterable archive – even if no live webinar is currently listed.

Title

Taxdoo will end its international VAT services on 30.04.2026 - many retailers are now faced with the question: What's next? In our livecast on Thursday at 15:00, Daniel (Director Revenue) and Dana (Senior Marketing Manager) will show you exactly how the switch to countX works and what benefits you get as a former Taxdoo customer.
That's what the livecast is about:
  • What listing does countX make to all Taxdoo changers? Exclusive conditions, best price guarantee & switch to Q1 - payment only from Q2.
  • How does onboarding work? From authorizations to data transfer - we show the complete process step by step.
  • Demo of our customer portal Insight into notifications, registrations, outgoing invoice book and DATEV export, and much more.
  • 10 minutes Q&A Your open questions - answered live.

Target group: eCommerce retailers, but also tax consultants who are currently thinking about switching from Taxdoo to countX. Log in now for free and start 2026 prepared.
How can you use artificial intelligence to make better pricing decisions every day? We'll show you how AI algorithms work in repricing, how they analyze market data and automate price changes in real time.
The countdown is on - 2025 is coming to an end and for online retailers, after Black Friday and Christmas, it's the turn of the year! Together with Johannes Seidel (JERA) and Daniel Michael (countX), we will show you which accounting and VAT-related to-dos you need to tackle now in order to make a smooth and legally compliant start to 2026.
Find out, among other things:
  • How to prepare inventory & inventory valuation correctly
  • What year-end work is now pending in JTL
  • What you need to consider for assessment bases & intrastate declarations
  • What delivery thresholds you need to consider with OSS and how to implement a provider change cleanly
After the webinar, you can download the end-of-year checklist! Simply tick off all the points and 2026 can come! Log in now for free and start the new year stress-free!
Make your eBay sales scalable!

You already list on eBay - but listings, data maintenance and inventory take up too much time? Then secure your place!
Why you should be there:
  • Less manual work, more leverage - we show you where retailers are leaving potential and how you can systematically leverage it.
  • Clean data, strong listings - from attributes to categories and variations: This is how you lay the foundation for visibility & conversion.
  • Automating instead of firefighting - practical workflows with JTL that have an immediate effect.

What you can expect:

Status quo & pain points in eBay trading
  • Typical stumbling blocks: Data maintenance, product import, listing optimization
  • Why potential is wasted - and how you can change that
How JTL helps
  • Fast list creation and continuous updating
  • JTL-DataTransfer for bulk imports & mass updates
  • Care processes that remain permanently clean
Tips & Tricks
  • Set up data structures, automation & workflows securely
  • Recognize and avoid common sources of error early on
Your takeaways
  • A clear target image for high-performance eBay listings
  • Blueprints for automation with JTL - ready for immediate implementation
Be there live - with learnings and concrete hands-on examples!
Join us for our hands-on product webinar where we'll demonstrate the entire returns flow live - from request to processing in JTL. In this deep dive, we'll show you exactly how Returnless integrates with JTL and makes returns simple and smooth.
In the session you will find out:
  • Connect JTL with Returnless
  • Drag order details directly into the Returnless returns form
  • Create and process return requests in Returnless
  • create and manage returns in JTL-Wawi
  • process returns in the JTL-WMS
Step by step, we guide you through the entire workflow - so you can see how you can optimize every part of your returns process.
Make your peak season calculable.
Control. Speed. Margin. - Let's go!

You're already making sales on Black Friday - but the big breakthrough is still missing? Then block the date!

45-minute panel + 15-minute live Q&A
We send you clear strategies and honest learnings straight from the eCommerce engine room.
Why you should be there:
  • Less firefighting, more control - Understand what really drives peak stability - practical and without empty phrases.
  • Holistic instead of silos - See how returns, service, fulfillment, taxes & accounting interact - and how you can take out friction.
  • Levers that can be implemented quickly - concrete impulses that take effect before the peak season.
Black Friday Under Control - What to expect
  • The most common Black Friday pain points - and how to tackle them in a structured way.
  • First-hand domain insights - from returns automation and omnichannel service to warehouse management, compliance and financial processes.
  • An integrated target picture - How to orchestrate systems & teams for peak times without burning margins.
Be there live: the webcast directly from the JTL office in Hürth!
What many retailers don't know: An incomplete tax setup is the most common stumbling block to growth in eCommerce. In this joint webinar, SKULD - the eCommerce tax consultancy - and countX will show you how to make your tax setup truly complete.
This is because: While SKULD maps the domestic tax situation cleanly, countX automatically takes over the VAT obligations abroad (EU, UK, CH). Find out in the webinar:
  • The typical mistakes retailers make in tax setup - and how to avoid them
  • How you can tell if your tax advisor really understands eCommerce (keyword: Amazon fees, OSS, platform delimitation, etc.)
  • How the collaboration between SKULD & countX actually works
  • Why only the combination of domestic and international expertise enables a scalable setup
Ideal for Amazon FBA and multichannel sellers who sell internationally - and finally want to play it safe from a tax perspective.
Coffee ready? Now it's getting taxing! In this exclusive webinar from countX and JERA, we will show you in a practical way how to set up your JTL tax settings correctly - so that your JTL-Wawi not only runs smoothly, but is also tax-compliant. Together with the experts Daniel Michael (countX) and Johannes Seidel (JERA), we will shed light on the JTL tax logic from two perspectives:
  • Accounting correct
  • Internationally legally compliant
What you can expect:
  • The most important basics of JTL control settings
  • Correctly mapping country-specific features
  • Recognize & avoid typical pitfalls
  • Regardless of whether you are starting from scratch or want to secure your existing setup:
  • After this webinar, you will be perfectly set up for tax in your JTL-Wawi
Comprehensible, practical - and by popular demand from the JTL community.
Have you already gained multichannel experience as an eCommerce retailer on one or two marketplaces, but haven't had the big breakthrough yet? Then take your chance now! In the webinar "Unleash marketplace power: Increase efficiency, reduce costs" you will get first practical tips for successful selling on marketplaces such as Kaufland, Otto or Amazon.
Our experts:
  • eCommerce entrepreneur: Michael Atug
  • JTL-Sales Professional: Udo Harwardt
  • Gamification & Loyalty Expert: Jasmin Karatas

The trio will show you how to proceed step by step and avoid typical pitfalls. With simple measures, you can increase your efficiency, reduce costs and make your brand visible on marketplaces. Get valuable insider knowledge now and unleash your marketplace power!
New Amazon stores - new sales opportunities for your retail business!
Did you know that online shoppers in the Netherlands spend an average of € 1,968 per year? Or that Belgium is expecting eCommerce to grow by 7.1% by 2028?   Ireland, Belgium, Poland and the Netherlands offer enormous potential for JTL merchants - with high purchasing power, growing Prime penetration and strategically exciting logistics locations.
However, in addition to growth, tax issues also need to be scaled - and this is where countX comes into play. In just 45 minutes, Daniel Michael from countX:
  • Where the specific market potential lies for you
  • How you can utilize the market potential on Amazon and what mistakes to avoid
  • What you need to consider for tax purposes - and why
  • How countX supports you with compliance

Log in now for free and open your next Amazon store!