News from E-Commerce

Good usability (user-friendliness) is one of the most important success factors in eCommerce. It often determines whether an online store visitor becomes a customer. High usability turns satisfied customers into regular customers. These in turn become ambassadors who tell their friends about a positive shopping experience and thus draw attention to you. With easyTemplate360, you

It's not Christmas yet, but we're still fulfilling a big wish: With the JTL-Wawi app, you can now use the basic functions of your ERP on the go. Whether you're in the field or on a business trip, you can now enter and process sales orders, listings and customer data from anywhere. In today's developer

"Your most dissatisfied customers are the best source of learning." When it comes to customer criticism in day-to-day business, Bill Gates got to the heart of the matter with this statement. However, experienced retailers know that this is easier said than done! That's why, in this article, we present some approaches for dealing with bad

Who are the faces behind JTL? From now on, our new blog series will regularly introduce you to our colleagues and their very personal stories. Take a look at their day-to-day work with us and find out how diverse career paths at JTL can be. Our mobile app developer Maria from the JTL-WMS team kicks

Update-Hinweis (Stand: 12.2022) Die technische Unterstützung für JTL-Shop 4 wurde im November 2022 eingestellt. Wir empfehlen allen Shop-Usern dringend das kostenfreie Upgrade auf JTL-Shop 5. Our ERP system opens its doors today for the start of the Open Beta. Look forward to numerous new features that not only affect our ERP itself, but also other

The Christmas season is already in full swing! This is the ideal time for you as a retailer to make sending small goods even more attractive with Deutsche Post's "Warenpost" shipping option: as fast as a letter and with all the service benefits of a parcel. With this customer-friendly shipping option, you can easily increase

The pace of online business increases enormously during the Christmas season - and with it, customer expectations for fast and smooth delivery. After all, all presents should be under the Christmas tree on time. Delays in delivery during this phase are considered particularly risky, because those who alienate customers in the Christmas business through late

A picture is worth a thousand words - even in eCommerce. If customers cannot see or touch the products on offer with their own eyes, the purchase decision stands or falls with the product photos. In this article, we summarize the most important basics for successful product photography and reveal why product photos convey far

For one in two online shoppers, customer reviews play a key role in their purchasing decision - for 16 to 29-year-olds, the figure is as high as two thirds, according to a Bitkom study from 2020. But what if customers prefer to express their satisfaction with silence instead of stars? In this article, we reveal

With JTL-Wawi 1.6, we are reaching a new milestone in the history of our ERP system. Therefore, I would like to give you a small preview of some of the new features in today's developer diary. They all promise more ease of use to make your daily work with JTL-Wawi even more pleasant. But just