{"id":310462,"date":"2026-03-17T10:32:34","date_gmt":"2026-03-17T09:32:34","guid":{"rendered":"https:\/\/www.jtl-software.com\/ai"},"modified":"2026-04-17T20:46:09","modified_gmt":"2026-04-17T18:46:09","slug":"ai","status":"publish","type":"page","link":"https:\/\/www.jtl-software.com\/en\/ai","title":{"rendered":"AI"},"content":{"rendered":"<style>\n\t.utils-6a13d76831c2c { background-repeat: no-repeat !important; }\n<\/style>\t\t<section class=\"hero-product-section orange utils-6a13d76831c2c\">\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<style>\n\t.utils-6a13d7683212b { color: #333333 !important; }\n<\/style><div class=\"col-lg-6 hero-product-section__content utils-6a13d7683212b\">\n\t<h2 class=\"product-support-section__subtitle text-uppercase h3\">JTL AI<\/h2><h1 class=\"hero-product-section__content--title\"><span class=\"font-weight-bold\">AI in eCommerce<\/span>. More revenue, less effort \u2013 with JTL, starting today.<\/h1><style>\n\t.utils-6a13d76832608 { color: #333333 !important; }\n<\/style>\t<div class=\"hero-product-section__content--text utils-6a13d76832608\">\n<p>Smart pricing, faster customer service \u2013 AI is not a promise. AI is already built into JTL.<\/p>\n\t<\/div>\n<ul class=\"hero-product-section__content--list mt-4 list-icons\">\n\t<li><span style=\"color:#FF9A26;\" class=\"fa-regular fa-arrow-right fa-fw list-icon\"><\/span><strong>Automatically optimise prices<\/strong> \u2013 and increase margin on every channel<\/li><li><span style=\"color:#FF9A26;\" class=\"fa-regular fa-arrow-right fa-fw list-icon\"><\/span><strong>Customer support around the clock<\/strong> \u2013 without additional staff<\/li><li><span style=\"color:#FF9A26;\" class=\"fa-regular fa-arrow-right fa-fw list-icon\"><\/span><strong>GDPR-compliant<\/strong> \u2013 no training on your data<\/li><\/ul><div class=\"product-buttons-group hero-product-section__content--buttons\">\n                <a class=\"product-button-group__button--with-icon no-icon has-wawi-gradient\" href=\"#beratung-vereinbaren\">\n                <span class=\"product-button-group__button--with-icon__text\">TALK TO SALES<\/span>\n                                <\/a>\n    <a class=\"product-button-group__button--with-icon no-icon\" href=\"#ki-portfolio\">\n                <span class=\"product-button-group__button--with-icon__text\">DISCOVER KI-PORTFOLIO<\/span>\n                                <\/a>\n    <\/div><\/div>\n<div class=\"col-lg-6 hero-product-section__image\">\n\t<picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%201260%201181'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-portfolio-en-1260x1181.png.webp 1x, https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-portfolio-en.png.webp 1.05x\"><source type=\"image\/png\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%201260%201181'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-portfolio-en-1260x1181.png 1x, https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-portfolio-en.png 1.05x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%201328%201245'%20xml:space='preserve'%3E%3C\/svg%3E\" data-src=\"https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-portfolio-en.png\" width=\"1260\" height=\"1181\" alt=\"A man is sitting relaxed at a desk in a warehouse office, leaning back and clasping his hands behind his head. A laptop is in front of him, and shelves filled with boxes can be seen in the background. His posture and expression convey a sense of calm and contentment. Several icons representing automated processes are superimposed over the image, including a robot (automation\/AI), a \u2018T\u2019 symbol (content\/text), a parcel with a circular arrow (logistics\/order processing) and a dollar sign with arrows (price or revenue optimisation). At the bottom right is the word \u2018Automated\u2019 with a cogwheel symbol.\" class=\"lazy img-fluid border-solid \"><\/picture><\/div>\n<div class=\"col-lg-8 mr-auto ml-auto\">\n\t<style>\n\t.utils-6a13d76834a85 { background-color: #00000000 !important; }\n<\/style>\t<div class=\"row no-gutters mt-6 utils-6a13d76834a85\">\n\t\t<style>\n\t.utils-6a13d76834c61 { background-color: #FFF5E9 !important; }\n<\/style><div class=\"pt-5 pr-5 pb-5 pl-5 pt-md-6 pr-md-6 pb-md-6 pl-md-6 basic-br utils-6a13d76834c61 col\">\n\t<style>\n\t.utils-6a13d76834e79 { color: #333333 !important; }\n<\/style><span class=\"mt-0 mb-4 utils-6a13d76834e79 h5\">How does JTL use AI in eCommerce?<\/span><p>JTL offers eCommerce retailers AI-powered solutions for price automation, customer service and returns management \u2013 fully integrated into the JTL product portfolio, GDPR-compliant and without the need for external tools.<\/p>\n<\/div>\t<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t<section class=\"product-company-section\">\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t<h2 class=\"product-companies-section__title\">Over <span class=\"font-weight-bold\">50,000 online retailers<\/span> rely on JTL software.<\/h2><div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t<style>\n\t.slider-6a13d767cffc1 { min-height: 128px; }\n\n\t@media (min-width: 576px) {\n\t\t.slider-6a13d767cffc1 { min-height: 128px; }\n\t}\n\n\t@media (min-width: 768px) {\n\t\t.slider-6a13d767cffc1 { min-height: 128px; }\n\t}\n\n\t@media (min-width: 992px) {\n\t\t.slider-6a13d767cffc1 { min-height: 128px; }\n\t}\n<\/style><div class=\"product-companies-section__slider swiper slider-6a13d767cffc1 slider-images\" id=\"slider-6a13d767cffbf\">\n\t<div class=\"swiper-container\">\n\t\t<div class=\"swiper-wrapper \">\n\t\t\t<div class=\"h-auto swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%20177%2069'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2025\/10\/zeiss-logo.png.webp 1x, https:\/\/www.jtl-software.com\/uploads\/2025\/10\/zeiss-logo.png.webp 1x\"><source type=\"image\/png\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%20177%2069'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2025\/10\/zeiss-logo.png 1x, https:\/\/www.jtl-software.com\/uploads\/2025\/10\/zeiss-logo.png 1x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%20177%2069'%20xml:space='preserve'%3E%3C\/svg%3E\" data-src=\"https:\/\/www.jtl-software.com\/uploads\/2025\/10\/zeiss-logo.png\" width=\"177\" height=\"69\" alt=\"Zeiss Logo\" class=\"lazy img-fluid border-solid \" data-slidergallery=\"{&quot;src&quot;:&quot;https:\\\/\\\/www.jtl-software.com\\\/uploads\\\/2025\\\/10\\\/zeiss-logo.png&quot;,&quot;w&quot;:177,&quot;h&quot;:69}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div><div class=\"h-auto swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%20177%2069'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2025\/09\/ankerkraut-logo-1.png.webp 1x, https:\/\/www.jtl-software.com\/uploads\/2025\/09\/ankerkraut-logo-1.png.webp 1x\"><source type=\"image\/png\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%20177%2069'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2025\/09\/ankerkraut-logo-1.png 1x, https:\/\/www.jtl-software.com\/uploads\/2025\/09\/ankerkraut-logo-1.png 1x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%20177%2069'%20xml:space='preserve'%3E%3C\/svg%3E\" data-src=\"https:\/\/www.jtl-software.com\/uploads\/2025\/09\/ankerkraut-logo-1.png\" width=\"177\" height=\"69\" alt=\"Ankerkraut Logo\" class=\"lazy img-fluid border-solid \" data-slidergallery=\"{&quot;src&quot;:&quot;https:\\\/\\\/www.jtl-software.com\\\/uploads\\\/2025\\\/09\\\/ankerkraut-logo-1.png&quot;,&quot;w&quot;:177,&quot;h&quot;:69}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div><div class=\"h-auto swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%20177%2069'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2025\/09\/cineplex-logo.png.webp 1x, https:\/\/www.jtl-software.com\/uploads\/2025\/09\/cineplex-logo.png.webp 1x\"><source type=\"image\/png\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%20177%2069'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2025\/09\/cineplex-logo.png 1x, https:\/\/www.jtl-software.com\/uploads\/2025\/09\/cineplex-logo.png 1x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%20177%2069'%20xml:space='preserve'%3E%3C\/svg%3E\" data-src=\"https:\/\/www.jtl-software.com\/uploads\/2025\/09\/cineplex-logo.png\" width=\"177\" height=\"69\" alt=\"Cineplex Logo\" class=\"lazy img-fluid border-solid \" data-slidergallery=\"{&quot;src&quot;:&quot;https:\\\/\\\/www.jtl-software.com\\\/uploads\\\/2025\\\/09\\\/cineplex-logo.png&quot;,&quot;w&quot;:177,&quot;h&quot;:69}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div><div class=\"h-auto swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%20177%2069'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2025\/09\/flyeralarm-logo.png.webp 1x, https:\/\/www.jtl-software.com\/uploads\/2025\/09\/flyeralarm-logo.png.webp 1x\"><source type=\"image\/png\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%20177%2069'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2025\/09\/flyeralarm-logo.png 1x, https:\/\/www.jtl-software.com\/uploads\/2025\/09\/flyeralarm-logo.png 1x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%20177%2069'%20xml:space='preserve'%3E%3C\/svg%3E\" data-src=\"https:\/\/www.jtl-software.com\/uploads\/2025\/09\/flyeralarm-logo.png\" width=\"177\" height=\"69\" alt=\"Flyeralarm Logo\" class=\"lazy img-fluid border-solid \" data-slidergallery=\"{&quot;src&quot;:&quot;https:\\\/\\\/www.jtl-software.com\\\/uploads\\\/2025\\\/09\\\/flyeralarm-logo.png&quot;,&quot;w&quot;:177,&quot;h&quot;:69}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div><div class=\"h-auto swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%20177%2069'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2025\/09\/seeberger-logo.png.webp 1x, https:\/\/www.jtl-software.com\/uploads\/2025\/09\/seeberger-logo.png.webp 1x\"><source type=\"image\/png\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%20177%2069'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2025\/09\/seeberger-logo.png 1x, https:\/\/www.jtl-software.com\/uploads\/2025\/09\/seeberger-logo.png 1x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%20177%2069'%20xml:space='preserve'%3E%3C\/svg%3E\" data-src=\"https:\/\/www.jtl-software.com\/uploads\/2025\/09\/seeberger-logo.png\" width=\"177\" height=\"69\" alt=\"Seeberger Logo\" class=\"lazy img-fluid border-solid \" data-slidergallery=\"{&quot;src&quot;:&quot;https:\\\/\\\/www.jtl-software.com\\\/uploads\\\/2025\\\/09\\\/seeberger-logo.png&quot;,&quot;w&quot;:177,&quot;h&quot;:69}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div><div class=\"h-auto swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%20177%2069'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2025\/09\/stahlwerk-logo.png.webp 1x, https:\/\/www.jtl-software.com\/uploads\/2025\/09\/stahlwerk-logo.png.webp 1x\"><source type=\"image\/png\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%20177%2069'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2025\/09\/stahlwerk-logo.png 1x, https:\/\/www.jtl-software.com\/uploads\/2025\/09\/stahlwerk-logo.png 1x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%20177%2069'%20xml:space='preserve'%3E%3C\/svg%3E\" data-src=\"https:\/\/www.jtl-software.com\/uploads\/2025\/09\/stahlwerk-logo.png\" width=\"177\" height=\"69\" alt=\"Stahlwerk Logo\" class=\"lazy img-fluid border-solid \" data-slidergallery=\"{&quot;src&quot;:&quot;https:\\\/\\\/www.jtl-software.com\\\/uploads\\\/2025\\\/09\\\/stahlwerk-logo.png&quot;,&quot;w&quot;:177,&quot;h&quot;:69}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div><div class=\"h-auto swiper-slide\">\n\t<div class=\"swiper-lazy\">\n\t\t\t\t\t\t<picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%20177%2069'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" 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data-slidergallery=\"{&quot;src&quot;:&quot;https:\\\/\\\/www.jtl-software.com\\\/uploads\\\/2025\\\/09\\\/tedi-logo.png&quot;,&quot;w&quot;:177,&quot;h&quot;:69}\"><\/picture>\t\t\t<\/div>\n\t<div class=\"swiper-lazy-preloader\"><\/div>\n<\/div>\t\t<\/div>\n\n\t\t<div class=\"swiper-pagination\"><\/div>\n\t<\/div>\n\n\t<div class=\"swiper-button-prev d-none\"><\/div>\n\t<div class=\"swiper-button-next d-none\"><\/div>\n\n\t<div class=\"swiper-scrollbar\"><\/div>\n<\/div>\n\n<script>\n\tdocument.addEventListener('contentReady', function(e) {\n\t\t\t\t\t(function(Slider) {\n\t\t\t\tvar settings = JSON.parse('{\"lazy\":true,\"init\":false,\"mousewheel\":{\"forceToAxis\":true},\"direction\":\"horizontal\",\"loop\":1,\"autoplay\":{\"delay\":2000,\"stopOnLastSlide\":1},\"slidesPerView\":2,\"spaceBetween\":30,\"breakpoints\":{\" 0\":{\"slidesPerView\":\"2\",\"spaceBetween\":30},\" 576\":{\"slidesPerView\":\"2\",\"spaceBetween\":30},\" 768\":{\"slidesPerView\":\"4\",\"spaceBetween\":30},\" 992\":{\"slidesPerView\":\"6\",\"spaceBetween\":30}}}');\n\t\t\t\tvar slider = new Slider('#slider-6a13d767cffbf .swiper-container', settings);\n\t\t\t})(__.Slider);\n\t\t\t});\n<\/script><\/div>\n\t\t\t\t\t\t<\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t<style>\n\t.utils-6a13d768355e1 { background-color: #FFF5E9 !important; }\n<\/style>\t\t<section id=\"ki-portfolio\" class=\"product-management-section orange mt-lg-8 mb-lg-8 utils-6a13d768355e1\">\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col-lg-12\">\n\t<span class=\"product-management-section__subtitle text-uppercase h3\">THE JTL AI PORTFOLIO<\/span><h2 class=\"product-management-section__title mb-2\"><span class=\"font-weight-bold\">Prices, support, return<\/span> \u2013 AI exactly where it makes a difference<\/h2>\t<div class=\"product-management-section__text\">\n<p>JTL integrates AI precisely into the eCommerce processes that cost you you as an eCommerce manager time and margin every day \u2013 as an integral part of your workflows.<\/p>\n\t<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t<style>\n\t.utils-6a13d76835ca4 { background-color: #00000000 !important; }\n<\/style>\t\t<section class=\"product-management-section orange utils-6a13d76835ca4\">\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col-lg-6\">\n\t<span class=\"product-management-section__subtitle text-uppercase h3\">POWERED BY DEALAVO<\/span><h2 class=\"product-management-section__title\"><span class=\"font-weight-bold\">AI for price automation in eCommerce<\/span> \u2013 more margin for multichannel sellers<\/h2>\t<div class=\"product-management-section__text\">\n<p><strong>The problem:<\/strong> You have 500+ items on five marketplaces. Maintaining all prices manually takes hours every day \u2013 and you&#8217;re always too slow to react to competitors.<\/p>\n<p><strong>The solution:<\/strong> Our repricing tool monitors your competitors&#8217; prices and stock levels around the clock and automatically adjusts your prices \u2013 within your defined margins.<\/p>\n\t<\/div>\n<ul class=\"mt-4 list-icons\">\n\t<li><span style=\"color:#F0AB00;\" class=\"fa-solid fa-check fa-fw list-icon\"><\/span>Fully automatic price adjustment for rapid response to market signals<\/li><li><span style=\"color:#F0AB00;\" class=\"fa-solid fa-check fa-fw list-icon\"><\/span>Margin maximization based on sales data, competitors &amp; product potential<\/li><li><span style=\"color:#F0AB00;\" class=\"fa-solid fa-check fa-fw list-icon\"><\/span>The AI algorithm continuously learns &amp; adapts pricing strategies based on data<br \/><br \/><\/li><\/ul><div class=\"product-buttons-group hero-product-section__content--buttons\">\n                <a class=\"product-button-group__button--with-icon no-icon\" href=\"https:\/\/dealavo.com\/en\/?utm_source=jtl&amp;utm_medium=partner&amp;utm_campaign=jtl_lp_integration&amp;utm_content=cta_button\" target=\"_blank\">\n                <span class=\"product-button-group__button--with-icon__text\">DISCOVER DEALAVO<\/span>\n                                <\/a>\n    <\/div><\/div>\n<div class=\"col-lg-6 col-xl-5 offset-xl-1\">\n\t<picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%201260%201044'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-repricer-dealavo-1260x1044.png.webp 1x, https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-repricer-dealavo.png.webp 1.07x\"><source type=\"image\/png\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%201260%201044'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-repricer-dealavo-1260x1044.png 1x, https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-repricer-dealavo.png 1.07x\"><img loading=\"lazy\" decoding=\"async\" class=\"mt-5 mt-lg-0 lazy img-fluid border-solid \" src=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%201354%201122'%20xml:space='preserve'%3E%3C\/svg%3E\" data-src=\"https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-repricer-dealavo.png\" width=\"1260\" height=\"1044\" alt=\"Dealavo\u2019s AI Repricer responds to market changes with an intelligent pricing strategy and automatic price adjustments, thereby boosting sales.\"><\/picture><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t<section class=\"product-management-section orange\">\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"order-2 col-lg-6 order-lg-1 col-xl-5\">\n\t<picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%201260%201166'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-service-agent-greyhound-1260x1166.png.webp 1x, https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-service-agent-greyhound.png.webp 1.13x\"><source type=\"image\/png\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%201260%201166'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-service-agent-greyhound-1260x1166.png 1x, https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-service-agent-greyhound.png 1.13x\"><img loading=\"lazy\" decoding=\"async\" class=\"mt-5 mt-lg-0 lazy img-fluid border-solid \" src=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%201426%201320'%20xml:space='preserve'%3E%3C\/svg%3E\" data-src=\"https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-service-agent-greyhound.png\" width=\"1260\" height=\"1166\" alt=\"A woman wearing a headset smiles and types on a tablet whilst handling customer enquiries; office setting. Visible text: \u201cGREYHOUND\u201d, \u201cCUSTOMER MESSAGES\u201d, \u201cEzra Bennett Created on 20 May 2025, 19:48 In progress\u201d, \u201cTaylor Smith Created on 19 May 2025, 16:23 In Progress\u201d, \u201cAva Fletcher Created on 19 May 2025, 14:15 Done\u201d, \u201cAI\u201d.\"><\/picture><\/div>\n<div class=\"order-1 col-lg-6 order-lg-2 offset-xl-1\">\n\t<span class=\"product-management-section__subtitle text-uppercase h3\">POWERED BY GREYHOUND<\/span><h2 class=\"product-management-section__title\"><span class=\"font-weight-bold\">AI in eCommerce support<\/span> \u2013 customer service that never sleeps<\/h2>\t<div class=\"product-management-section__text\">\n<p><strong>The problem:<\/strong> Always the same questions: &#8220;Where is my parcel?&#8221; or &#8220;I want to return the item.&#8221; Your team answers them every day instead of focusing on complex issues.<\/p>\n<p><strong>The solution:<\/strong> The AI-powered Service Agent answers recurring requests fully automatically \u2013 with customer and order data from JTL-Wawi, in the right tone of voice, 24 hours a day.<\/p>\n\t<\/div>\n<ul class=\"mt-4 list-icons\">\n\t<li><span style=\"color:#F0AB00;\" class=\"fa-solid fa-check fa-fw list-icon\"><\/span>Reduced support workload \u2013 up to 30% fewer manual tickets<\/li><li><span style=\"color:#F0AB00;\" class=\"fa-solid fa-check fa-fw list-icon\"><\/span>Consistent communication across email, web chat, WhatsApp and Facebook<\/li><li><span style=\"color:#F0AB00;\" class=\"fa-solid fa-check fa-fw list-icon\"><\/span>GDPR-compliant storage &amp; archiving of all interactions<\/li><\/ul><div class=\"product-buttons-group hero-product-section__content--buttons\">\n                <a class=\"product-button-group__button--with-icon no-icon\" href=\"https:\/\/greyhound-software.com\/ai-agents-service-automation?utm_campaign=307603656-2026_KI%20Funktionen_Leadgen_Allgemein&amp;utm_source=JTL&amp;utm_medium=LP&amp;utm_term=KI-Uerbersicht\" target=\"_blank\">\n                <span class=\"product-button-group__button--with-icon__text\">DISCOVER GREYHOUND<\/span>\n                                <\/a>\n    <\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t<style>\n\t.utils-6a13d76839ab5 { background-color: #00000000 !important; }\n<\/style>\t\t<section class=\"product-management-section orange utils-6a13d76839ab5\">\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col-lg-6\">\n\t<span class=\"product-management-section__subtitle text-uppercase h3\">POWERED BY RETURNLESS \u00b7 COMING SOON<\/span><h2 class=\"product-management-section__title\"><span class=\"font-weight-bold\">AI for fewer returns<\/span> \u2013 solving problems before parcels come back<\/h2>\t<div class=\"product-management-section__text\">\n<p><strong>The problem:<\/strong> Returns cost money \u2013 but are often avoidable. A customer reports that the new television cannot be switched on. Without support, the order reflexively ends up in the returns process.<\/p>\n<p><strong>The solution:<\/strong> Our AI tool analyzes the message and suggests appropriate solution steps \u2013 in this example: check the power cable, look for software updates. If the problem is solved, the customer cancels the return themselves.<\/p>\n\t<\/div>\n<ul class=\"mt-4 list-icons\">\n\t<li><span style=\"color:#F0AB00;\" class=\"fa-solid fa-check fa-fw list-icon\"><\/span>No unnecessary returns \u2013 AI-powered problem resolution before items are sent back<\/li><li><span style=\"color:#F0AB00;\" class=\"fa-solid fa-check fa-fw list-icon\"><\/span>Higher customer satisfaction through fast, tailored solution suggestions<\/li><li><span style=\"color:#F0AB00;\" class=\"fa-solid fa-check fa-fw list-icon\"><\/span>No effort for your team \u2013 the customer resolves the issue themselves<\/li><\/ul><div class=\"product-buttons-group hero-product-section__content--buttons\">\n                <a class=\"product-button-group__button--with-icon no-icon\" href=\"https:\/\/www.returnless.com\/\" target=\"_blank\">\n                <span class=\"product-button-group__button--with-icon__text\">DISCOVER RETURNLESS<\/span>\n                                <\/a>\n    <\/div><\/div>\n<div class=\"col-lg-6 col-xl-5 offset-xl-1\">\n\t<picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%201260%201253'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2026\/04\/returnless-return-management-software-ai-1260x1253.png.webp 1x, https:\/\/www.jtl-software.com\/uploads\/2026\/04\/returnless-return-management-software-ai.png.webp 1.1x\"><source type=\"image\/png\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%201260%201253'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2026\/04\/returnless-return-management-software-ai-1260x1253.png 1x, https:\/\/www.jtl-software.com\/uploads\/2026\/04\/returnless-return-management-software-ai.png 1.1x\"><img loading=\"lazy\" decoding=\"async\" class=\"mt-5 mt-lg-0 lazy img-fluid border-solid \" src=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%201382%201374'%20xml:space='preserve'%3E%3C\/svg%3E\" data-src=\"https:\/\/www.jtl-software.com\/uploads\/2026\/04\/returnless-return-management-software-ai.png\" width=\"1260\" height=\"1253\" alt=\"A woman wearing glasses and a headband is smiling as she packs a product at a table. In the background are shelves lined with boxes. The following text appears on screen: \u201creturnless.\u201d, \u201cSHOP SYSTEM\u201d, \u201cSHOP\u201d and \u201cRETURN DETAILS\u201d with: Item \u2013 Item No. 00156, Return status: Very good, Wed 14 May 2025, 16:46 \u2013 Return checked, Fri 14 May 2025, 13:25 \u2013 Return received, Wed 12 May 2025, 15:31 \u2013 Return registered.\"><\/picture><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t<section id=\"funktionen\" class=\"product-tabs-section purple mt-n5 mt-xl-n8\">\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col-lg-8 mr-auto ml-auto\">\n\t<style>\n\t.utils-6a13d7683bd0b { background-color: #00000000 !important; }\n<\/style>\t<div class=\"row no-gutters utils-6a13d7683bd0b\">\n\t\t<style>\n\t.utils-6a13d7683bed4 { background-color: #FFF5E9 !important; }\n<\/style><div class=\"pt-5 pr-5 pb-5 pl-5 pt-md-6 pr-md-6 pb-md-6 pl-md-6 basic-br utils-6a13d7683bed4 col\">\n\t<style>\n\t.utils-6a13d7683c060 { color: #333333 !important; }\n<\/style><span class=\"mt-0 mb-4 utils-6a13d7683c060 h5\">What AI solutions does JTL offer for eCommerce?<\/span><p>JTL provides online sellers with AI-powered solutions for three core processes: The repricing tool by Dealavo automatically adjusts prices on marketplaces, online shops and price comparison sites based on competitor data. The AI service agent GREYHOUND answers customer enquiries around the clock \u2013 sellers report up to a 30% reduction in manual support effort. The returns AI by Returnless reduces unnecessary returns by automatically offering customers suitable solution steps when they encounter problems with their products.<\/p>\n<\/div>\t<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t<style>\n\t.utils-6a13d7683c2ad { background-color: #142830 !important; }\n<\/style>\t\t<section class=\"product-management-section purple text-tertiary mt-lg-7 mb-lg-7 utils-6a13d7683c2ad\">\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col-lg-6\">\n\t<span class=\"product-management-section__subtitle text-uppercase h3\">AGENTIC COMMERCE \u00b7 EARLY ACCESS<\/span><h2 class=\"product-management-section__title text-tertiary\"><span class=\"font-weight-bold\">The next step<\/span> \u2013 AI goes shopping for your customers<\/h2><style>\n\t.utils-6a13d7683c789 { color: #FFFFFF !important; }\n<\/style>\t<div class=\"utils-6a13d7683c789\">\n<p>Agentic Commerce is the new channel in online retail: AI agents will soon be shopping autonomously for users, without them ever visiting an online store. JTL handles the technical integration of Google Gemini, ChatGPT and more \u2013 so you can be among the first to benefit.<\/p>\n\t<\/div>\n<ul class=\"mt-4 text-tertiary list-icons\">\n\t<li><span style=\"color:#814FF0;\" class=\"fa-solid fa-check fa-fw list-icon\"><\/span>Enterprise partnership with OpenAI &amp; Google in preparation<\/li><li><span style=\"color:#814FF0;\" class=\"fa-solid fa-check fa-fw list-icon\"><\/span>JTL takes over contract negotiations &amp; technical integration<\/li><li><span style=\"color:#814FF0;\" class=\"fa-solid fa-check fa-fw list-icon\"><\/span>JTL-Wawi advantage: good product data today, your competitive edge tomorrow<\/li><\/ul><div class=\"product-buttons-group hero-product-section__content--buttons\">\n                <a class=\"product-button-group__button--with-icon no-icon is-white\" href=\"https:\/\/www.jtl-software.com\/en\/ai\/agentic-commerce\">\n                <span class=\"product-button-group__button--with-icon__text\">Learn more<\/span>\n                                <\/a>\n    <\/div><\/div>\n<div class=\"col-lg-6 col-xl-5 offset-xl-1\">\n\t<picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%201260%201164'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2026\/03\/agentic-commerce-ai-ecommerce-assistant-1260x1164.png.webp 1x, https:\/\/www.jtl-software.com\/uploads\/2026\/03\/agentic-commerce-ai-ecommerce-assistant.png.webp 1.04x\"><source type=\"image\/png\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%201260%201164'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2026\/03\/agentic-commerce-ai-ecommerce-assistant-1260x1164.png 1x, https:\/\/www.jtl-software.com\/uploads\/2026\/03\/agentic-commerce-ai-ecommerce-assistant.png 1.04x\"><img loading=\"lazy\" decoding=\"async\" class=\"mt-5 mt-lg-0 lazy img-fluid border-solid \" src=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%201314%201214'%20xml:space='preserve'%3E%3C\/svg%3E\" data-src=\"https:\/\/www.jtl-software.com\/uploads\/2026\/03\/agentic-commerce-ai-ecommerce-assistant.png\" width=\"1260\" height=\"1164\" alt=\"Eine Frau sitzt an einem Schreibtisch und arbeitet an einem Laptop. Vor ihr sind transparente, futuristische Interface-Elemente eingeblendet, die auf KI-gest\u00fctzte Funktionen hinweisen. Zu sehen sind u. a. ein Chatbot-Symbol, ein Warenkorb, Produktkarten (z. B. Kamera, Notizbuch), Such- und Kommunikationsicons. Links unten ist ein \u201eAI\u201c-Icon mit Sternsymbol dargestellt.\"><\/picture><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t<style>\n\t.utils-6a13d7683e342 { background-repeat: no-repeat !important; }\n<\/style>\t\t<section class=\"product-management-section orange utils-6a13d7683e342\">\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col-lg-6 pt-lg-4\">\n\t<span class=\"product-management-section__subtitle text-uppercase h3\">WHAT MAKES US DIFFERENT<\/span><h2 class=\"product-management-section__title\"><span class=\"font-weight-bold\">JTL with AI<\/span> - not put on, but built in<\/h2>\t<div class=\"product-management-section__text\">\n<p>We believe AI is most effective when it works invisibly in the background. That&#8217;s why we don&#8217;t build AI as an add-on \u2013 we build it directly into the products you use every day as an online shop operator or multichannel seller.<\/p>\n\t<\/div>\n\t<div class=\"row product-management-section__content pr-xl-5 mt-5\">\n\t\t<div class=\"col-lg-6 col-md-6\">\n\t<span style=\"color:#F0AB00;\" class=\"fa-light fa-toolbox fa-fw fa-1.5x\"><\/span>\n<h3 class=\"mt-3 mb-1 h6\">A true AI all-rounder<\/h3><p>JTL offers AI solutions for repricing, customer service, and soon Agentic Commerce \u2013 all within one product family.<\/p>\n<\/div><div class=\"col-lg-6 col-md-6\">\n\t<span style=\"color:#F0AB00;\" class=\"fa-light fa-shield-halved fa-fw fa-1.5x\"><\/span>\n<h3 class=\"mt-3 mb-1 h6\">AI is GDPR-compliant<\/h3><p>The AI services run on JTL&#8217;s own infrastructure \u2013 no data sharing with third parties, no training on your data.<\/p>\n<\/div><div class=\"col-lg-6 col-md-6\">\n\t<span class=\"mt-5 fa-light fa-layer-group fa-fw fa-1.5x\" style=\"color:#F0AB00;\"><\/span>\n<h3 class=\"mt-3 mb-1 h6\">Deeply integrated into the JTL ecosystem<\/h3><p>The AI features are built directly into your products \u2013 no tool switching or additional accounts required.<\/p>\n<\/div><div class=\"col-lg-6 col-md-6\">\n\t<span class=\"mt-5 fa-light fa-folder-tree fa-fw fa-1.5x\" style=\"color:#F0AB00;\"><\/span>\n<h3 class=\"mt-3 mb-1 h6\">Clean product data as a foundation<\/h3><p>Merchants who maintain their data in JTL-Wawi are laying the groundwork for AI today \u2013 and Agentic Commerce tomorrow.<\/p>\n<\/div>\t<\/div>\n<\/div>\n<style>\n\t@media (min-width: 768px) {\n\t\t.utils-6a13d76840056 { background-repeat: no-repeat !important; }\n\t}\n<\/style><div class=\"col-lg-6 mt-6 mt-sm-6 mt-md-6 mt-lg-0 pl-xl-8 d-lg-flex justify-content-lg-end utils-6a13d76840056\">\n\t<div class=\"product-management-section__gallery\">\n            <div class=\"product-management-section__gallery-column\">\n                            <div class=\"product-management-section__gallery-item\">\n                    <picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%201260%201033'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-portfolio-features-1260x1033.png.webp 1x, https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-portfolio-features.png.webp 1.19x\"><source type=\"image\/png\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%201260%201033'%20xml:space='preserve'%3E%3C\/svg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-portfolio-features-1260x1033.png 1x, https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-portfolio-features.png 1.19x\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns='http:\/\/www.w3.org\/2000\/svg'%20viewBox='0%200%201498%201228'%20xml:space='preserve'%3E%3C\/svg%3E\" data-src=\"https:\/\/www.jtl-software.com\/uploads\/2026\/04\/jtl-ai-portfolio-features.png\" width=\"1260\" height=\"1033\" alt=\"AI features for price analysis, customer support, returns and product data management are deeply integrated into JTL.\" class=\"lazy img-fluid border-solid \"><\/picture>                <\/div>\n                    <\/div>\n    <\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t<section class=\"product-accordion-section orange mt-lg-5\">\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col\">\n\t<h2 class=\"product-accordion-section__title\"><span class=\"font-weight-bold\">Frequently asked questions<\/span> concerning AI with JTL<\/h2><div class=\"product-accordion\" itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\n            \n<div class=\"product-accordion__item\" id=\"\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <button class=\"product-accordion__item--button\">\n    <span class=\"product-accordion__item--button-title\" itemprop=\"name\">What is AI in eCommerce?<\/span>\n    <i class=\"fa-solid fa-plus\" style=\"color:#05C7D1;\"><\/i>\n    <i class=\"fa-solid fa-minus\" style=\"color:#05C7D1;\"><\/i>\n    <\/button>\n            <div class=\"product-accordion__item--panel\" itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n            <div class=\"product-accordion__item--panel-wrapper\" itemprop=\"text\">\n                <p>AI in eCommerce refers to the use of artificial intelligence to automate and optimise processes in online retail. This includes automated price optimisation, AI-powered customer service, intelligent returns management and the automated creation of product texts, among others. AI systems continuously analyse data \u2013 on prices, customer behaviour and market changes \u2013 and make independent decisions on this basis.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<div class=\"product-accordion__item\" id=\"\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <button class=\"product-accordion__item--button\">\n    <span class=\"product-accordion__item--button-title\" itemprop=\"name\">How is AI in eCommerce changing online retail?<\/span>\n    <i class=\"fa-solid fa-plus\" style=\"color:#05C7D1;\"><\/i>\n    <i class=\"fa-solid fa-minus\" style=\"color:#05C7D1;\"><\/i>\n    <\/button>\n            <div class=\"product-accordion__item--panel\" itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n            <div class=\"product-accordion__item--panel-wrapper\" itemprop=\"text\">\n                <p>AI in eCommerce automates recurring tasks, accelerates decision-making and enables personalisation at scale. Prices adjust to competitors in real time, customer enquiries are answered around the clock and product texts are generated in seconds \u2013 without any manual effort. In the medium term, AI is also changing the purchasing process itself: with Agentic Commerce, AI agents will soon autonomously shop on behalf of consumers. Merchants who invest in AI-powered processes today are better positioned for this shift.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<div class=\"product-accordion__item\" id=\"\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <button class=\"product-accordion__item--button\">\n    <span class=\"product-accordion__item--button-title\" itemprop=\"name\">Which Processes in eCommerce can be automated with AI?<\/span>\n    <i class=\"fa-solid fa-plus\" style=\"color:#05C7D1;\"><\/i>\n    <i class=\"fa-solid fa-minus\" style=\"color:#05C7D1;\"><\/i>\n    <\/button>\n            <div class=\"product-accordion__item--panel\" itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n            <div class=\"product-accordion__item--panel-wrapper\" itemprop=\"text\">\n                <p>In eCommerce, AI can primarily automate four core processes: price optimisation and repricing on marketplaces such as Amazon, eBay or Idealo; customer service through AI agents that independently handle standard enquiries; returns management through AI-powered problem resolution before items are sent back; and the automated creation and translation of product descriptions for different channels and languages. At JTL, all of these processes are integrated directly into the existing product portfolio.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<div class=\"product-accordion__item\" id=\"\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <button class=\"product-accordion__item--button\">\n    <span class=\"product-accordion__item--button-title\" itemprop=\"name\">Which JTL AI features are already available for productive use today?<\/span>\n    <i class=\"fa-solid fa-plus\" style=\"color:#05C7D1;\"><\/i>\n    <i class=\"fa-solid fa-minus\" style=\"color:#05C7D1;\"><\/i>\n    <\/button>\n            <div class=\"product-accordion__item--panel\" itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n            <div class=\"product-accordion__item--panel-wrapper\" itemprop=\"text\">\n                <p>AI Human Assist, AI Service Agent (GREYHOUND) and AI Repricing (Dealavo) are already in use today. AI Return Reduction (Returnless) is currently under development and will be released soon.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<div class=\"product-accordion__item\" id=\"\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <button class=\"product-accordion__item--button\">\n    <span class=\"product-accordion__item--button-title\" itemprop=\"name\">Do I need a separate AI account or external services?<\/span>\n    <i class=\"fa-solid fa-plus\" style=\"color:#05C7D1;\"><\/i>\n    <i class=\"fa-solid fa-minus\" style=\"color:#05C7D1;\"><\/i>\n    <\/button>\n            <div class=\"product-accordion__item--panel\" itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n            <div class=\"product-accordion__item--panel-wrapper\" itemprop=\"text\">\n                <p>No. All AI features are part of the JTL ecosystem and are therefore integrated into the JTL infrastructure. They are built to deliver immediate value without a large setup budget or specialist IT knowledge. You don&#8217;t need a separate API key for OpenAI or similar, and you don&#8217;t need to configure any external tools.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<div class=\"product-accordion__item\" id=\"\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <button class=\"product-accordion__item--button\">\n    <span class=\"product-accordion__item--button-title\" itemprop=\"name\">Are the AI features GDPR-compliant?<\/span>\n    <i class=\"fa-solid fa-plus\" style=\"color:#05C7D1;\"><\/i>\n    <i class=\"fa-solid fa-minus\" style=\"color:#05C7D1;\"><\/i>\n    <\/button>\n            <div class=\"product-accordion__item--panel\" itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n            <div class=\"product-accordion__item--panel-wrapper\" itemprop=\"text\">\n                <p>Yes. All JTL AI services are GDPR-compliant: your data is not used for training AI models, is not shared with third parties, and is used exclusively to respond to your specific requests.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<div class=\"product-accordion__item\" id=\"\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n    <button class=\"product-accordion__item--button\">\n    <span class=\"product-accordion__item--button-title\" itemprop=\"name\">Do I have to use JTL-Wawi to benefit from the AI features?<\/span>\n    <i class=\"fa-solid fa-plus\" style=\"color:#05C7D1;\"><\/i>\n    <i class=\"fa-solid fa-minus\" style=\"color:#05C7D1;\"><\/i>\n    <\/button>\n            <div class=\"product-accordion__item--panel\" itemscope=\"\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n            <div class=\"product-accordion__item--panel-wrapper\" itemprop=\"text\">\n                <p>For GREYHOUND AI and Repricing AI powered by Dealavo, the JTL-Wawi integration is recommended but not strictly required in all cases. <a href=\"#beratung-vereinbaren\">Our team of experts will be happy to advise you<\/a>.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>    <\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t<section id=\"beratung-vereinbaren\" class=\"product-support-section orange\">\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row no-gutters\">\n\t\t\t\t\t\t\t<div class=\"col-lg-12\">\n\t<style>\n\t.utils-6a13d768424c5 { background-color: #FFF5E9 !important; }\n<\/style><div class=\"basic-card-widget border-top-0 border-right-0 border-bottom-0 border-left-0 utils-6a13d768424c5 card\">\n\t<div class=\"card-body\">\n\t\t\t<div class=\"row\">\n\t\t<div class=\"col-lg-6\">\n\t<span class=\"product-management-section__subtitle text-uppercase h3\">CONTACT AND CONSULTATION<\/span><h2 id=\"anchor-too-much-time-spent-on-tasks-ai-could-handle\" class=\"product-support-section__title\">Too much time spent on tasks AI could handle?<a href=\"#too-much-time-spent-on-tasks-ai-could-handle\" class=\"far fa-link headline-link\" data-href=\"#too-much-time-spent-on-tasks-ai-could-handle\"><\/a><\/h2><p>Manual price maintenance, the same customer enquiries day after day, unnecessary returns \u2013 these cost hours every day that you could invest more wisely. We&#8217;ll show you which of these tasks you can take off your plate with AI.<\/p>\n<p>Fill in our contact form now and we&#8217;ll get back to you within 24 hours \u2013 with a free, no-obligation consultation proposal.<\/p>\n<\/div><div class=\"col-lg-6\">\n\t\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js-eu1.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    portalId: \"145850735\",\n    formId: \"16153bb8-f71a-4e1f-83b8-921d7b220425\",\n    region: \"eu1\"\n  });\n<\/script>\n\t\t<\/div>\n\t<\/div>\n<\/div>\t<\/div>\n\t<\/div>\n\t<\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t","protected":false},"excerpt":{"rendered":"JTL AIAI in eCommerce. More revenue, less effort \u2013 with JTL, starting today. Smart pricing, faster customer service \u2013 AI is not a promise. AI is already built into JTL. Automatically optimise prices \u2013 and increase margin on every channelCustomer support around the clock \u2013 without additional staffGDPR-compliant \u2013 no training on your data TALK","protected":false},"author":17,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/product-landing.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-310462","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.jtl-software.com\/en\/wp-json\/wp\/v2\/pages\/310462","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jtl-software.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jtl-software.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jtl-software.com\/en\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jtl-software.com\/en\/wp-json\/wp\/v2\/comments?post=310462"}],"version-history":[{"count":5,"href":"https:\/\/www.jtl-software.com\/en\/wp-json\/wp\/v2\/pages\/310462\/revisions"}],"predecessor-version":[{"id":321047,"href":"https:\/\/www.jtl-software.com\/en\/wp-json\/wp\/v2\/pages\/310462\/revisions\/321047"}],"wp:attachment":[{"href":"https:\/\/www.jtl-software.com\/en\/wp-json\/wp\/v2\/media?parent=310462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}