{"id":310441,"date":"2025-09-08T11:45:03","date_gmt":"2025-09-08T09:45:03","guid":{"rendered":"https:\/\/www.jtl-software.com\/jtl-webcast-black-friday-edition"},"modified":"2026-04-09T15:23:21","modified_gmt":"2026-04-09T13:23:21","slug":"jtl-webcast-black-friday-edition","status":"publish","type":"page","link":"https:\/\/www.jtl-software.com\/en\/jtl-webcast-black-friday-edition\/","title":{"rendered":"JTL Webcast Black Friday Edition"},"content":{"rendered":"<style>\n\t.utils-6a3c1f7a9c447 { background-image: url(\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/09\/header-bg-1.png\") !important; background-position-y: center !important; background-position-x: center !important; background-size: cover !important; background-repeat: no-repeat !important; }\n\t.webp .utils-6a3c1f7a9c447 { background-image: url(\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/09\/header-bg-1.png.webp\") !important; }\n<\/style>\t\t<section class=\"utils-6a3c1f7a9c447 sticky-bottom bg-tertiary border-top border-default z-dropdown current-disruptor\">\n\t\t\t\t\t<div class=\"container py-2\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"row mt-5\">\n\t\t<div class=\"col-12 col-lg-6\">\n\t<picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22655%22%20height%3D%22415%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/e-com-insights-black-friday-edition.png.webp 1x, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/e-com-insights-black-friday-edition.png.webp 1x\"><source type=\"image\/png\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22655%22%20height%3D%22415%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/e-com-insights-black-friday-edition.png 1x, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/e-com-insights-black-friday-edition.png 1x\"><img loading=\"lazy\" decoding=\"async\" class=\"ml-lg-n7 ml-xl-n8 lazy img-fluid border-solid \" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22655%22%20height%3D%22415%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/e-com-insights-black-friday-edition.png\" width=\"655\" height=\"415\" alt=\"E-Com Insights mit JTL - Black Friday Edition\"><\/picture><h1 class=\"text-tertiary font-weight-normal mt-3 mb-0 h2 line-none font-proxima-nova\"><span class=\"font-weight-bold\">Black Friday Edition<\/span><\/h1><h2 class=\"text-tertiary font-weight-light mt-3 mb-2 h4 font-proxima-nova\">30.10.2025 \u2502 11:00 a.m. \u2502 Online<\/h2><div class=\"mt-4 mb-6 btn-wrapper\">\n\t<a class=\"btn-white btn btn-tertiary\" rel=\"noopener noreferrer\" target=\"_blank\" href=\"https:\/\/attendee.gotowebinar.com\/register\/9213708879054808416?source=HP\">\n\t\t\t\tStart webcast on-demand\t\t<\/a><\/div><\/div><div class=\"col-lg-6\">\n\t<picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22606%22%20height%3D%22629%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/08\/webcast-grafik.png.webp 1x, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/08\/webcast-grafik.png.webp 1x\"><source type=\"image\/png\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22606%22%20height%3D%22629%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/08\/webcast-grafik.png 1x, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/08\/webcast-grafik.png 1x\"><img loading=\"lazy\" decoding=\"async\" class=\"mt-5 mr-auto ml-auto mt-lg-0 mr-lg-0 mb-lg-n6 lazy img-fluid border-solid \" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22606%22%20height%3D%22629%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/08\/webcast-grafik.png\" width=\"606\" height=\"629\" alt=\"Webcast JTL\"><\/picture><\/div>\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t<section class=\"animate__animated mt-0 mb-0 border-top-2 border-bottom-0 pt-0 pb-0\" data-animate=\"fadeIn\">\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"mt-0 mb-0 border-top-0 border-bottom-0 pt-0 pb-0 col\">\n\t<style>\n\t.utils-6a3c1f7a9ebef { color: #8250F1 !important; }\n<\/style><h2 class=\"text-uppercase mt-6 mb-5 utils-6a3c1f7a9ebef line-none font-proxima-nova\">Studio webcast: Black Friday Edition<\/h2>\t<div class=\"row align-top\">\n\t\t<div class=\"col-lg-6 mb-0 border-bottom-0 pb-0\">\n\t<style>\n\t.utils-6a3c1f7a9ed94 { color: #333333 !important; }\n<\/style><h3 id=\"anchor-make-your-peak-season-calculable-control-speed-margin-lets-go\" class=\"mt-0 mb-5 font-weight-normal utils-6a3c1f7a9ed94 h4 font-proxima-nova\"><span class=\"font-weight-bold\">Make your peak season calculable.<\/span> <br>Control. Speed. Margin. Let's go! <a href=\"#make-your-peak-season-calculable-control-speed-margin-lets-go\" class=\"far fa-link headline-link\" data-href=\"#make-your-peak-season-calculable-control-speed-margin-lets-go\"><\/a><\/h3><p><strong>You\u2019re already making sales on Black Friday \u2013 but the breakthrough is still missing? <\/strong><\/p>\n<p>Then block <strong>October 30, 2025, 11:00-12:00<\/strong>. <strong>Live from the JTL office in H\u00fcrth<\/strong>, we will send you clear strategies and honest learnings directly from the eCommerce engine room \u2013 in a compact <strong>45-minute panel<\/strong> plus <strong>15-minute live Q&A.<\/strong><\/p>\n<p><strong>Don\u2019t have time on October 30?<\/strong> When you log in, you will automatically receive the recording of the webcast by email.<\/p>\n<style>\n\t.utils-6a3c1f7a9eea0 { color: #333333 !important; }\n<\/style><h3 id=\"anchor-what-you-take-away-from-the-webcast\" class=\"utils-6a3c1f7a9eea0 h4 font-proxima-nova\">What you take away from the webcast:<a href=\"#what-you-take-away-from-the-webcast\" class=\"far fa-link headline-link\" data-href=\"#what-you-take-away-from-the-webcast\"><\/a><\/h3><ul class=\"list-icons\">\n\t<li><span style=\"color:#814FF0;\" class=\"fal fa-arrow-right fa-fw list-icon\"><\/span><strong>Less firefighting, more control:<\/strong> Understand what really drives peak stability \u2013 in a practical way and without empty phrases.<\/li><li><span style=\"color:#814FF0;\" class=\"fal fa-arrow-right fa-fw list-icon\"><\/span><strong>Holistic instead of silos:<\/strong> See how returns, service, fulfillment, taxes and financial accounting interact \u2013 and how you can remove friction.<\/li><li><span style=\"color:#814FF0;\" class=\"fal fa-arrow-right fa-fw list-icon\"><\/span><strong>Levers that can be implemented quickly:<\/strong> concrete impulses that take effect before the peak season.<\/li><\/ul><\/div><div class=\"col-lg-6\">\n\t<picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22768%22%20height%3D%22641%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/black-friday-under-control-hero.png.webp 1x, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/black-friday-under-control-hero.png.webp 1x\"><source type=\"image\/png\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22768%22%20height%3D%22641%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/black-friday-under-control-hero.png 1x, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/black-friday-under-control-hero.png 1x\"><img loading=\"lazy\" decoding=\"async\" class=\"rounded-top-left rounded-top-right rounded-bottom-left rounded-bottom-right mt-5 mr-auto ml-auto mt-lg-0 mr-xl-auto ml-xl-auto lazy img-fluid border-solid \" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22768%22%20height%3D%22641%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/black-friday-under-control-hero.png\" width=\"768\" height=\"641\" alt=\"Black Friday Under Control\"><\/picture><\/div>\t<\/div>\n<div class=\"mt-4 mb-auto d-flex justify-content-center btn-wrapper\">\n\t<a class=\"has-wawi-gradient mt-5 btn btn-wawi\" rel=\"noopener noreferrer nofollow\" target=\"_blank\" href=\"https:\/\/attendee.gotowebinar.com\/register\/9213708879054808416?source=HP\">\n\t\t\t\tStart webcast on-demand\t\t<\/a><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t<section class=\"border-top-0 border-right-0 border-bottom-0 border-left-0\">\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<style>\n\t.utils-6a3c1f7aa02e8 { background-color: #00000000 !important; }\n<\/style><div class=\"rounded-top-left rounded-top-right rounded-bottom-left rounded-bottom-right utils-6a3c1f7aa02e8 col\">\n\t<style>\n\t.utils-6a3c1f7aa03f8 { background-color: #FFFAEB !important; }\n<\/style><div class=\"border-top-0 border-right-0 border-bottom-0 border-left-0 border-radius-big utils-6a3c1f7aa03f8 card\">\n\t<div class=\"card-body pr-lg-7 pl-lg-7\">\n\t\t<style>\n\t.utils-6a3c1f7aa0508 { color: #8250F1 !important; }\n<\/style><h3 class=\"mb-3 utils-6a3c1f7aa0508\">WEBCAST SPEAKERS<\/h3>\t<div class=\"row mt-4 mb-4\">\n\t\t<div class=\"col-lg-4\">\n\t<style>\n\t.utils-6a3c1f7aa069c { background-position-x: left !important; }\n<\/style><picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22945%22%20height%3D%22630%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/ulrich-greyhound.jpg.webp 1x, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/ulrich-greyhound.jpg.webp 1x\"><source type=\"image\/jpeg\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22945%22%20height%3D%22630%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/ulrich-greyhound.jpg 1x, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/ulrich-greyhound.jpg 1x\"><img loading=\"lazy\" decoding=\"async\" class=\"border-radius-big rounded-top-left rounded-top-right rounded-bottom-left rounded-bottom-right utils-6a3c1f7aa069c lazy img-fluid border-solid \" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22945%22%20height%3D%22630%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/ulrich-greyhound.jpg\" width=\"945\" height=\"630\" alt=\"Ulrich Greyhound\"><\/picture><\/div><div class=\"col-lg-8 mt-5 mt-lg-0 pl-xl-6\">\n\t\t<div class=\"font-size-lg mb-1\">\n<p>Ulrich P\u00f6hner<\/p>\n\t<\/div>\n<p><strong>CEO GREYHOUND Software<\/strong><\/p>\n<p>Ulrich loves eCommerce. For over 20 years, he has been helping online retailers to simplify processes and make customers happier. He knows what\u2019s important during peak season: efficient and transparent communication and a team that doesn\u2019t get flustered even when there are ten times as many inquiries.<\/p>\n<\/div>\t<\/div>\n\t<div class=\"row mt-4 mb-4\">\n\t\t<div class=\"col-lg-4\">\n\t<style>\n\t.utils-6a3c1f7aa1136 { background-position-x: left !important; }\n<\/style><picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22945%22%20height%3D%22630%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/annika-returnless.png.webp 1x, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/annika-returnless.png.webp 1x\"><source type=\"image\/png\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22945%22%20height%3D%22630%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/annika-returnless.png 1x, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/annika-returnless.png 1x\"><img loading=\"lazy\" decoding=\"async\" class=\"border-radius-big rounded-top-left rounded-top-right rounded-bottom-left rounded-bottom-right utils-6a3c1f7aa1136 lazy img-fluid border-solid \" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22945%22%20height%3D%22630%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/annika-returnless.png\" width=\"945\" height=\"630\" alt=\"Annika Returnless\"><\/picture><\/div><div class=\"col-lg-8 mt-5 mt-lg-0 pl-xl-6\">\n\t\t<div class=\"font-size-lg mb-1\">\n<p>Annika Zielinski<\/p>\n\t<\/div>\n<p><strong>Account Executive DACH<\/strong><\/p>\n<p>Annika is an Account Executive at Returnless and develops scalable returns strategies with and for eCommerce retailers \u2013 from JTL integration and process automation to lean returns processes and a better customer experience.<\/p>\n<\/div>\t<\/div>\n\t<div class=\"row mt-4 mb-4\">\n\t\t<div class=\"col-lg-4\">\n\t<style>\n\t.utils-6a3c1f7aa1b2e { background-position-x: left !important; }\n<\/style><picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22945%22%20height%3D%22630%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/jennifer-greyhound.png.webp 1x, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/jennifer-greyhound.png.webp 1x\"><source type=\"image\/png\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22945%22%20height%3D%22630%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/jennifer-greyhound.png 1x, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/jennifer-greyhound.png 1x\"><img loading=\"lazy\" decoding=\"async\" class=\"border-radius-big rounded-top-left rounded-top-right rounded-bottom-left rounded-bottom-right utils-6a3c1f7aa1b2e lazy img-fluid border-solid \" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22945%22%20height%3D%22630%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/jennifer-greyhound.png\" width=\"945\" height=\"630\" alt=\"Jennifer Greyhound\"><\/picture><\/div><div class=\"col-lg-8 mt-5 mt-lg-0 pl-xl-6\">\n\t\t<div class=\"font-size-lg mb-1\">\n<p>Jennifer F\u00fcllenbach<\/p>\n\t<\/div>\n<p><strong>Customer Experience Manager<\/strong><\/p>\n<p>Jennifer is an expert in efficient customer service in eCommerce. She advises retailers on how GREYHOUND and AI-supported workflows can relieve support teams, process inquiries faster and create better customer experiences.<\/p>\n<\/div>\t<\/div>\n\t<div class=\"row mt-4 mb-4\">\n\t\t<div class=\"col-lg-4\">\n\t<style>\n\t.utils-6a3c1f7aa24df { background-position-x: left !important; }\n<\/style><picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22945%22%20height%3D%22630%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/dana-countx.png.webp 1x, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/dana-countx.png.webp 1x\"><source type=\"image\/png\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22945%22%20height%3D%22630%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/dana-countx.png 1x, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/dana-countx.png 1x\"><img loading=\"lazy\" decoding=\"async\" class=\"border-radius-big rounded-top-left rounded-top-right rounded-bottom-left rounded-bottom-right utils-6a3c1f7aa24df lazy img-fluid border-solid \" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22945%22%20height%3D%22630%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/dana-countx.png\" width=\"945\" height=\"630\" alt=\"Dana countX\"><\/picture><\/div><div class=\"col-lg-8 mt-5 mt-lg-0 pl-xl-6\">\n\t\t<div class=\"font-size-lg mb-1\">\n<p>Dana B\u00f6rnke<\/p>\n\t<\/div>\n<p><strong>Senior Marketing Manager<\/strong><\/p>\n<p>Dana brings over five years of experience in digital B2B marketing \u2013 including in the areas of eCommerce, sales tax, content strategy and social media.<\/p>\n<\/div>\t<\/div>\n\t<div class=\"row mt-4 mb-4\">\n\t\t<div class=\"col-lg-4\">\n\t<style>\n\t.utils-6a3c1f7aa316f { background-position-x: left !important; }\n<\/style><picture><source type=\"image\/webp\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22630%22%20height%3D%22945%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/black-friday-karina-mainhart-e1761663891412.jpg.webp 1x, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/black-friday-karina-mainhart-e1761663891412.jpg.webp 1x\"><source type=\"image\/jpeg\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22630%22%20height%3D%22945%22%3E%3C%2Fsvg%3E 1x\" data-srcset=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/black-friday-karina-mainhart-e1761663891412.jpg 1x, https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/black-friday-karina-mainhart-e1761663891412.jpg 1x\"><img loading=\"lazy\" decoding=\"async\" class=\"border-radius-big rounded-top-left rounded-top-right rounded-bottom-left rounded-bottom-right utils-6a3c1f7aa316f lazy img-fluid border-solid \" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22630%22%20height%3D%22945%22%3E%3C%2Fsvg%3E\" data-src=\"https:\/\/www.jtl-software.com\/wp-content\/uploads\/2025\/10\/black-friday-karina-mainhart-e1761663891412.jpg\" width=\"630\" height=\"945\" alt=\"Karina Mainhart\"><\/picture><\/div><div class=\"col-lg-8 mt-5 mt-lg-0 pl-xl-6\">\n\t\t<div class=\"font-size-lg mb-1\">\n<p>Karina Mainhart<\/p>\n\t<\/div>\n<p><strong>New Customer Business<\/strong><\/p>\n<p>With her experience of your customer wishes and JTL products, Karina is our expert with a vision of the entire JTL ecosystem. She knows what is important on Black Friday and where to avoid sensitive mistakes!<\/p>\n<\/div>\t<\/div>\n<div class=\"mt-4 d-flex justify-content-center btn-wrapper\">\n\t<a class=\"mt-5 mb-5 has-wawi-gradient btn btn-wawi\" rel=\"noopener noreferrer nofollow\" target=\"_blank\" href=\"https:\/\/attendee.gotowebinar.com\/register\/9213708879054808416?source=HP\">\n\t\t\t\tStart webcast on-demand\t\t<\/a><\/div>\t<\/div>\n\t<\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t<section class=\"animate__animated\" data-animate=\"fadeIn\">\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"mt-0 mb-0 border-top-0 border-bottom-0 pt-0 pb-0 col\">\n\t\t<div class=\"row align-top mb-0 border-bottom-0 pb-0\">\n\t\t<div class=\"col-lg-6 mb-0 border-bottom-0 pb-0\">\n\t<style>\n\t.utils-6a3c1f7aa3e62 { color: #333333 !important; }\n<\/style><h3 id=\"anchor-what-you-can-expect\" class=\"utils-6a3c1f7aa3e62 h4 font-proxima-nova\">What you can expect<a href=\"#what-you-can-expect\" class=\"far fa-link headline-link\" data-href=\"#what-you-can-expect\"><\/a><\/h3><ul class=\"list-icons\">\n\t<li><span style=\"color:#814FF0;\" class=\"fal fa-arrow-right fa-fw list-icon\"><\/span>The most common <strong>Black Friday pain points<\/strong> \u2013 and how to tackle them in a structured way.<\/li><li><span style=\"color:#814FF0;\" class=\"fal fa-arrow-right fa-fw list-icon\"><\/span>First-hand <strong>domain insights<\/strong>: from returns automation and omnichannel service to warehouse management, compliance and financial processes.<\/li><li><span style=\"color:#814FF0;\" class=\"fal fa-arrow-right fa-fw list-icon\"><\/span><strong>An integrated target picture:<\/strong> How to orchestrate systems and teams for peak times without burning margins.<\/li><\/ul><p><strong>Format:<\/strong> 45-minute panel talk + 15-minute Q&A<br \/>\n<strong>Location:<\/strong> Live from the JTL office in H\u00fcrth (stream)<br \/>\n<strong>Date:<\/strong> Thursday, 30.10.2025 | 11:00-12:00<\/p>\n<\/div><div class=\"col-lg-6\">\n\t<style>\n\t.utils-6a3c1f7aa4107 { color: #333333 !important; }\n<\/style><h3 id=\"anchor-who-is-the-webcast-for\" class=\"utils-6a3c1f7aa4107 h4 font-proxima-nova\">Who is the webcast for?<a href=\"#who-is-the-webcast-for\" class=\"far fa-link headline-link\" data-href=\"#who-is-the-webcast-for\"><\/a><\/h3><p>Managers in <strong>eCommerce, Operations\/Logistics, Customer Service, Finance\/Accounting<\/strong>, as well as store & marketplace managers who want to make their peak season plannable.<\/p>\n<style>\n\t.utils-6a3c1f7aa4177 { color: #333333 !important; }\n<\/style><h3 id=\"anchor-agenda-compact\" class=\"utils-6a3c1f7aa4177 h4 font-proxima-nova\">Agenda (compact)<a href=\"#agenda-compact\" class=\"far fa-link headline-link\" data-href=\"#agenda-compact\"><\/a><\/h3><ul>\n<li><strong>Black Friday reality:<\/strong> where retailers in DACH typically stumble<\/li>\n<li><strong>Expert insights:<\/strong> What really scales in practice<\/li>\n<li><strong>Q&A:<\/strong> Your questions \u2013 answered live<\/li>\n<\/ul>\n<p><strong>No time on 30.10.?<\/strong> Log in and stream on-demand later.<\/p>\n<\/div>\t<\/div>\n\t<div class=\"text-center mt-6\">\n<p><strong>Secure your place now \u2013 and start the peak season with clarity!<\/strong><\/p>\n\t<\/div>\n<div class=\"mt-4 mb-auto d-flex justify-content-center btn-wrapper\">\n\t<a class=\"has-wawi-gradient btn btn-wawi\" rel=\"noopener noreferrer nofollow\" target=\"_blank\" href=\"https:\/\/attendee.gotowebinar.com\/register\/9213708879054808416?source=HP\">\n\t\t\t\tStart webcast on-demand\t\t<\/a><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t<section>\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"mt-0 mb-0 border-top-0 border-bottom-0 pt-1 pb-1 col-lg-6\">\n\t<style>\n\t.utils-6a3c1f7aa43da { color: #333333 !important; }\n<\/style><h3 id=\"anchor-more-turnover-more-stability-more-clarity\" class=\"utils-6a3c1f7aa43da h4 font-proxima-nova\">More turnover. More stability. More clarity. <a href=\"#more-turnover-more-stability-more-clarity\" class=\"far fa-link headline-link\" data-href=\"#more-turnover-more-stability-more-clarity\"><\/a><\/h3>\t<div class=\"mt-0 mb-0 border-top-0 border-bottom-0 pt-1 pb-1\">\n<p>In the webcast <strong>\u201cE-Com Insights with JTL \u2013 Black Friday Edition\u201d<\/strong>, we give you the tools to master your peak season \u2013 with more control, higher margins and a clear view of all processes. Instead of wild days of action, it\u2019s all about strategic planning so that you can rock Black Friday profitably and without chaos.<\/p>\n\t<\/div>\n<style>\n\t.utils-6a3c1f7aa4464 { color: #333333 !important; }\n<\/style><h3 id=\"anchor-orchestrate-processes-dont-improvise\" class=\"utils-6a3c1f7aa4464 h4 font-proxima-nova\">Orchestrate processes - don't improvise<a href=\"#orchestrate-processes-dont-improvise\" class=\"far fa-link headline-link\" data-href=\"#orchestrate-processes-dont-improvise\"><\/a><\/h3>\t<div class=\"mt-0 mb-0 border-top-0 border-bottom-0 pt-1 pb-1\">\n<p>From pricing strategy to fulfillment: if you don\u2019t network your systems, you\u2019ll end up paying for it. We\u2019ll show you how to coordinate your <strong>ERP, WMS and marketplace processes<\/strong> to keep stocks up to date, avoid bottlenecks and process sales orders quickly \u2013 even when the order curve explodes.<\/p>\n\t<\/div>\n<style>\n\t.utils-6a3c1f7aa44ec { color: #333333 !important; }\n<\/style><h3 id=\"anchor-teamwork-beats-individual-solutions\" class=\"utils-6a3c1f7aa44ec h4 font-proxima-nova\">Teamwork beats individual solutions<a href=\"#teamwork-beats-individual-solutions\" class=\"far fa-link headline-link\" data-href=\"#teamwork-beats-individual-solutions\"><\/a><\/h3>\t<div class=\"mt-0 mb-0 border-top-0 border-bottom-0 pt-1 pb-1\">\n<p>Black Friday is a team sport. Marketing, logistics, service and finance have to work together. In the panel, you will learn how other retailers<strong> use interdisciplinary planning<\/strong>, eliminate sources of error and thus get through the peak season more smoothly.<\/p>\n\t<\/div>\n<\/div>\n<div class=\"col-lg-6\">\n\t<style>\n\t.utils-6a3c1f7aa45bd { color: #333333 !important; }\n<\/style><h3 id=\"anchor-customer-experience-determines-the-shopping-cart\" class=\"utils-6a3c1f7aa45bd h4 font-proxima-nova\">Customer experience determines the shopping cart<a href=\"#customer-experience-determines-the-shopping-cart\" class=\"far fa-link headline-link\" data-href=\"#customer-experience-determines-the-shopping-cart\"><\/a><\/h3>\t<div class=\"mt-0 mb-0 border-top-0 border-bottom-0 pt-1 pb-1\">\n<p>Customers don\u2019t forgive mishaps on Black Friday. We talk about how you can set up <strong>service quality and CX<\/strong> in such a way that they not only secure orders, but also ensure repeat purchases. Proactive communication, fast response times and automated returns processes are real game changers.<\/p>\n\t<\/div>\n<style>\n\t.utils-6a3c1f7aa4633 { color: #333333 !important; }\n<\/style><h3 id=\"anchor-your-brand-even-in-the-discount-jungle\" class=\"utils-6a3c1f7aa4633 h4 font-proxima-nova\">Your brand, even in the discount jungle<a href=\"#your-brand-even-in-the-discount-jungle\" class=\"far fa-link headline-link\" data-href=\"#your-brand-even-in-the-discount-jungle\"><\/a><\/h3>\t<div class=\"mt-0 mb-0 border-top-0 border-bottom-0 pt-1 pb-1\">\n<p>Discounts work \u2013 but only if they don\u2019t devalue your brand. We give you food for thought on how you can use clear storytelling and smart offer logic to ensure that your Black Friday becomes a brand moment rather than a price war. <\/p>\n\t<\/div>\n<style>\n\t.utils-6a3c1f7aa46a5 { color: #333333 !important; }\n<\/style><h3 id=\"anchor-live-interactive\" class=\"utils-6a3c1f7aa46a5 h4 font-proxima-nova\">Live & Interactive<a href=\"#live-interactive\" class=\"far fa-link headline-link\" data-href=\"#live-interactive\"><\/a><\/h3>\t<div class=\"mt-0 mb-0 border-top-0 border-bottom-0 pt-1 pb-1\">\n<p><strong>45 minutes panel talk + 15 minutes Q&A<\/strong> \u2013 directly from the<strong> JTL office in H\u00fcrth<\/strong>. Ask your questions live and get concrete answers from experts from all relevant areas \u2013 from pricing to returns to accounting. <strong>Recording included:<\/strong> When you log in, you will automatically receive the recording by email \u2013 even if you can\u2019t be there live.<\/p>\n\t<\/div>\n<\/div>\n<div class=\"col-lg-12\">\n\t<div class=\"mt-4 d-flex justify-content-center btn-wrapper\">\n\t<a class=\"mt-5 has-wawi-gradient btn btn-wawi\" rel=\"noopener noreferrer nofollow\" target=\"_blank\" href=\"https:\/\/attendee.gotowebinar.com\/register\/9213708879054808416?source=HP\">\n\t\t\t\tStart webcast on-demand\t\t<\/a><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t","protected":false},"excerpt":{"rendered":"Black Friday Edition30.10.2025 \u2502 11:00 a.m. \u2502 Online Start webcast on-demand Studio webcast: Black Friday Edition Make your peak season calculable. Control. Speed. Margin. Let's go! You're already making sales on Black Friday - but the breakthrough is still missing? Then block October 30, 2025, 11:00-12:00. Live from the JTL office in H\u00fcrth, we will","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-310441","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.jtl-software.com\/en\/wp-json\/wp\/v2\/pages\/310441","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jtl-software.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jtl-software.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jtl-software.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jtl-software.com\/en\/wp-json\/wp\/v2\/comments?post=310441"}],"version-history":[{"count":5,"href":"https:\/\/www.jtl-software.com\/en\/wp-json\/wp\/v2\/pages\/310441\/revisions"}],"predecessor-version":[{"id":319631,"href":"https:\/\/www.jtl-software.com\/en\/wp-json\/wp\/v2\/pages\/310441\/revisions\/319631"}],"wp:attachment":[{"href":"https:\/\/www.jtl-software.com\/en\/wp-json\/wp\/v2\/media?parent=310441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}